Hi there,

I have tried twice now, and each time I apply SLES SP3 to the server, it causes ZENworks to stop working.
Previously I applied SLES SP3 follows by ZCM 11 SP3 and ZENworks also did not work. I was unable to login to ZCC
and the workstation agents would not refresh.

After some troubleshooting I think I have found the issue, but need some confirmation.
When ZCM 10 was originally installed, certificates were created the following way. We use and external eDir CA.
The certificate size was 512.
https://www.novell.com/coolsolutions/appnote/19559.html

Could it be that with SLES SP3 there are certificate changes and its not reading the 512 size certificate. See log below.

I am about to apply new 2048 size certificates as the originals are due to expire pretty soon.

Another thing to note, on the dev server I used the self sighed certificate option and did not have this issue at all when SLES SP3 was applied.

Thanks for any input
Mark

Listening for transport dt_socket at address: 8000
Sep 22, 2014 9:56:33 AM org.apache.catalina.core.AprLifecycleListener init
INFO: Loaded APR based Apache Tomcat Native library 1.1.30.
Sep 22, 2014 9:56:33 AM org.apache.catalina.core.AprLifecycleListener init
INFO: APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'minSpareThreads' to '25' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'maxSpareThreads' to '75' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'minSpareThreads' to '25' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'maxSpareThreads' to '75' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'clientAuth' to 'false' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'keystoreFile' to '/etc/opt/novell/zenworks/security/server.keystore' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'keystorePass' to 'b8e8e07e47b355fa77d3c8773ea36edf' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'keyAlias' to 'externalCA' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.SetAllPropertiesRule begin
WARNING: [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'ciphers' to 'SSL_DHE_RSA_WITH_3DES_EDE_CBC_SHA,SSL_RSA_WITH_3D ES_EDE_CBC_SHA,SSL_RSA_WITH_RC4_128_MD5,SSL_RSA_WI TH_RC4_128_SHA,TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA,T LS_DHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_3DES_ EDE_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_W ITH_RC4_128_MD5,TLS_RSA_WITH_RC4_128_SHA' did not find a matching property.
Sep 22, 2014 9:56:33 AM org.apache.coyote.http11.Http11AprProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-80
Sep 22, 2014 9:56:33 AM org.apache.coyote.http11.Http11AprProtocol init
SEVERE: Error initializing endpoint
java.lang.Exception: No Certificate file specified or invalid file format
at org.apache.tomcat.jni.SSLContext.setCertificate(Na tive Method)
at org.apache.tomcat.util.net.AprEndpoint.init(AprEnd point.java:721)
at org.apache.coyote.http11.Http11AprProtocol.init(Ht tp11AprProtocol.java:107)
at org.apache.catalina.connector.Connector.initialize (Connector.java:1014)
at org.apache.catalina.core.StandardService.initializ e(StandardService.java:680)
at org.apache.catalina.core.StandardServer.initialize (StandardServer.java:795)
at org.apache.catalina.startup.Catalina.load(Catalina .java:524)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.load(Bootstr ap.java:261)
at org.apache.catalina.startup.Bootstrap.init(Bootstr ap.java:276)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.commons.daemon.support.DaemonLoader.loa d(DaemonLoader.java:160)
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.Catalina load
SEVERE: Catalina.start
LifecycleException: Protocol handler initialization failed: java.lang.Exception: No Certificate file specified or invalid file format
at org.apache.catalina.connector.Connector.initialize (Connector.java:1016)
at org.apache.catalina.core.StandardService.initializ e(StandardService.java:680)
at org.apache.catalina.core.StandardServer.initialize (StandardServer.java:795)
at org.apache.catalina.startup.Catalina.load(Catalina .java:524)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.load(Bootstr ap.java:261)
at org.apache.catalina.startup.Bootstrap.init(Bootstr ap.java:276)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.commons.daemon.support.DaemonLoader.loa d(DaemonLoader.java:160)
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 590 ms
Sep 22, 2014 9:56:33 AM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Sep 22, 2014 9:56:33 AM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.29
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor zenworks-fileupload.xml
Sep 22, 2014 9:56:33 AM org.apache.catalina.startup.HostConfig deployDescriptor
INFO: Deploying configuration descriptor zenworks-unmaninv.xml
log4j:INFO Using URL [file:/opt/novell/zenworks/share/tomcat/conf/log4j.properties] for automatic log4j configuration of repository named [default].
39 [main] WARN org.apache.log4j.config.PropertySetter - No such property [performanceFlag] in org.apache.log4j.Hierarchy.
39 [main] WARN org.apache.log4j.config.PropertySetter - No such property [logStyle] in org.apache.log4j.Hierarchy.

Sep 22, 2014 10:19:16 AM org.apache.tomcat.util.net.NioEndpoint setSocketOptions
SEVERE:
java.lang.IllegalArgumentException: Unsupported ciphersuite TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA
at com.sun.net.ssl.internal.ssl.CipherSuite.valueOf(C ipherSuite.java:185)
at com.sun.net.ssl.internal.ssl.CipherSuiteList.<init >(CipherSuiteList.java:69)
at com.sun.net.ssl.internal.ssl.SSLEngineImpl.setEnab ledCipherSuites(SSLEngineImpl.java:1763)
at org.apache.tomcat.util.net.NioEndpoint.createSSLEn gine(NioEndpoint.java:1141)
at org.apache.tomcat.util.net.NioEndpoint.setSocketOp tions(NioEndpoint.java:1096)
at org.apache.tomcat.util.net.NioEndpoint$Acceptor.ru n(NioEndpoint.java:1315)
at java.lang.Thread.run(Thread.java:662)