I have a small problem that's probably easy to fix, but my search skills are weak. I have a user whose internal messages are displayed in this format:

"John Smithj <SmithJ@email.com>"

Email from everyone else in our systems shows up properly as just "Firstname Lastname." Also, his last name is incorrect. I've looked at his account in eDirectory and all the name fields are filled in correctly. Is there a particular menu tab I should check, or some setting I need to change, to get it to display properly?

Thank you!