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Thread: GroupWise 2014 restore area assistance

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  1. #1
    Join Date
    Feb 2008
    Posts
    77

    GroupWise 2014 restore area assistance

    I am needing some assistance in setting up a restore area for a post office.

    My two users are getting error 8219 "failed to connect to a remote network resource."

    OS = OES 11 SP3
    GroupWise = 2014 sp1


    Server 1 = GroupWise administration console, MTA + a post office
    Server 3 = post office with users that I want to access a backup

    I have a backup of the post office on Server 3.
    I had copied it to Server 3.
    Went into the administration console to add the system restore area, but it shows the file path of Server 1 only.

    Copied backup to Server 1, added path to system restore area
    Added two users under permissions, later changed to entire post office (that is on Server 3)
    added read rights, later changed to read/write, for those two users to the file location

    Added Linux path piece (marked as conditional) to the backup location on Server 1.

    Nothing works....always getting the 8219 from the GroupWise 2014 client when they try to access their backup, using the UNC path to the backup location.

    Any thoughts? What did I not do correctly?

    Thanks for viewing and any assistance provided.

    matt

  2. #2

    Re: GroupWise 2014 restore area assistance

    Hi Matt,

    First two things on the top of my head:
    1) Make sure the users and postoffice have sufficient rights to the restore area.
    2) In the restore area definition, make sure the Linux relative path is also listed. The relative path in this one being the path where the PO can find the restore area, being OES that would be something like /media/nss/GWRESOTRE/po1.

    Maybe this thread will also help: https://forums.novell.com/showthread...75#post1948875

    Cheers,
    Willem
    Knowledge Partner (voluntary sysop)

  3. #3
    Join Date
    Oct 2007
    Location
    Rotterdam, NL- Originally South Africa
    Posts
    5,285

    Re: GroupWise 2014 restore area assistance

    Hi Matt,

    Further to what Willem has said, please check your directory structure to ensure that it conforms to 8.3 naming convention i.e. no folder name is more than 8 characters long.

    Cheers,
    Laura Buckley

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