Hi,

I'm updating a Primary ZCM Server 11.3.1 FRU1 (Win 2012 R2 Datacenter x64) to 11.3.2 right at this moment and for about an hour the update seems to be stalled at
Code:
[DEBUG] [01/12/2015 14:46:44.339] [2672] [PreGlobalHandler] [168] [__z_221_233__] [SystemUpdate] [] [Successfully Launched external process for Schema Update] [] [] [] [SystemUpdate]
Here's the complete content of pre-global-actions.log:
Code:
[DEBUG] [10/30/2014 16:43:36.729] [2236] [SystemUpdateAdminImpl2] [154] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.41750] [] [] [] [SystemUpdate]
[DEBUG] [10/30/2014 16:43:36.729] [2236] [SystemUpdateAdminImpl2] [154] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [10/30/2014 16:43:37.104] [2236] [PreGlobalHandler] [154] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 10:16:11.752] [2236] [SystemUpdateAdminImpl2] [227] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 10:16:11.767] [2236] [SystemUpdateAdminImpl2] [227] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 10:16:11.767] [2236] [SystemUpdateAdminImpl2] [227] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 10:16:11.767] [2236] [PreGlobalHandler] [227] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 17:22:05.683] [2236] [SystemUpdateAdminImpl2] [613] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 17:22:05.698] [2236] [SystemUpdateAdminImpl2] [613] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [10/31/2014 17:22:05.839] [2236] [PreGlobalHandler] [613] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 11:59:57.134] [2236] [SystemUpdateAdminImpl2] [1842] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.41750] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 11:59:57.134] [2236] [SystemUpdateAdminImpl2] [1842] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 11:59:57.274] [2236] [PreGlobalHandler] [1842] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 14:09:57.323] [2236] [SystemUpdateAdminImpl2] [2450] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 14:09:57.325] [2236] [SystemUpdateAdminImpl2] [2450] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 14:09:57.326] [2236] [SystemUpdateAdminImpl2] [2450] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 14:09:58.264] [2236] [PreGlobalHandler] [2450] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 22:29:56.206] [2236] [SystemUpdateAdminImpl2] [2897] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 22:29:56.237] [2236] [SystemUpdateAdminImpl2] [2897] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 22:29:56.487] [2236] [SystemUpdateUtil] [2897] [__z_221_233__] [SystemUpdate] [] [Attempting to set update status to READY with message: null] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 22:29:56.878] [2236] [SystemUpdateUtil] [2897] [__z_221_233__] [SystemUpdate] [] [Updated update (5011030101fc50000000002014090216) status to READY] [] [] [] [SystemUpdate]
[DEBUG] [11/03/2014 22:29:56.878] [2236] [PreGlobalHandler] [2897] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/05/2014 09:35:44.450] [2236] [SystemUpdateAdminImpl2] [2897] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.41750] [] [] [] [SystemUpdate]
[DEBUG] [11/05/2014 09:35:44.465] [2236] [SystemUpdateAdminImpl2] [2897] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [11/05/2014 09:35:44.606] [2236] [PreGlobalHandler] [2897] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/10/2014 12:14:54.732] [2236] [SystemUpdateAdminImpl2] [5551] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [11/10/2014 12:14:54.732] [2236] [SystemUpdateAdminImpl2] [5551] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [11/10/2014 12:14:54.732] [2236] [SystemUpdateAdminImpl2] [5551] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [11/10/2014 12:14:55.419] [2236] [PreGlobalHandler] [5551] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:18.663] [2336] [SystemUpdateAdminImpl2] [172] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:18.679] [2336] [SystemUpdateAdminImpl2] [172] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:18.679] [2336] [SystemUpdateAdminImpl2] [172] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:19.413] [2336] [SystemUpdateUtil] [172] [__z_221_233__] [SystemUpdate] [] [Attempting to set update status to READY with message: null] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:19.757] [2336] [SystemUpdateUtil] [172] [__z_221_233__] [SystemUpdate] [] [Updated update (5011030100fc50000000002014070916) status to READY] [] [] [] [SystemUpdate]
[DEBUG] [11/24/2014 10:29:19.757] [2336] [PreGlobalHandler] [172] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [11/28/2014 14:02:27.985] [2548] [SystemUpdateAdminImpl2] [167] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [11/28/2014 14:02:28.1] [2548] [SystemUpdateAdminImpl2] [167] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [11/28/2014 14:02:28.1] [2548] [SystemUpdateAdminImpl2] [167] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [11/28/2014 14:02:28.704] [2548] [PreGlobalHandler] [167] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [12/08/2014 13:59:09.491] [2388] [SystemUpdateAdminImpl2] [1155] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.41750] [] [] [] [SystemUpdate]
[DEBUG] [12/08/2014 13:59:09.507] [2388] [SystemUpdateAdminImpl2] [1155] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [12/08/2014 13:59:09.632] [2388] [PreGlobalHandler] [1155] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [12/09/2014 14:59:15.874] [2388] [SystemUpdateAdminImpl2] [2760] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.39328, ServerVersion: 11.3.1.39328] [] [] [] [SystemUpdate]
[DEBUG] [12/09/2014 14:59:15.890] [2388] [SystemUpdateAdminImpl2] [2760] [__z_221_233__] [SystemUpdate] [] [ Going to skip running pre-global-actions.. ] [] [] [] [SystemUpdate]
[DEBUG] [12/09/2014 14:59:15.890] [2388] [SystemUpdateAdminImpl2] [2760] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: false] [] [] [] [SystemUpdate]
[DEBUG] [12/09/2014 14:59:15.890] [2388] [PreGlobalHandler] [2760] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [01/07/2015 12:28:21.813] [6860] [SystemUpdateAdminImpl2] [391] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.1.41750, ServerVersion: 11.3.1.41750] [] [] [] [SystemUpdate]
[DEBUG] [01/07/2015 12:28:21.813] [6860] [SystemUpdateAdminImpl2] [391] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [01/07/2015 12:28:21.813] [6860] [PreGlobalHandler] [391] [__z_221_233__] [SystemUpdate] [] [Update has been postponed...only directly assigned devices will receive this update until the update is assigned to the System Update stages] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.780] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.780] [2648] [SystemUpdateUtil] [160] [__z_221_233__] [SystemUpdate] [] [Attempting to set update status to GLOBAL_PRE_ACTIONS with message: ] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.796] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Status for update (5d023c0602f248d9aeeb7cca2e351131): SCHEDULED] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.796] [2648] [SystemUpdateUtil] [160] [__z_221_233__] [SystemUpdate] [] [Updated update (5d023c0602f248d9aeeb7cca2e351131) status to GLOBAL_PRE_ACTIONS] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.796] [2648] [SystemUpdateUtil] [160] [__z_221_233__] [SystemUpdate] [] [Executing command null] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.812] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [PRU action starting] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.843] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Currently applied pru date: Mon Nov 03 00:00:00 CET 2014] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.843] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Update pru date: java.util.GregorianCalendar(time=1420123146000,areFieldsSet=true,areAllFieldsSet=true,lenient=true,zone=sun.util.calendar.ZoneInfo(id="Europe/Berlin",offset=3600000,dstSavings=3600000,useDaylight=true,transitions=143,lastRule=java.util.SimpleTimeZone(id=Europe/Berlin,offset=3600000,dstSavings=3600000,useDaylight=true,startYear=0,startMode=2,startMonth=2,startDay=-1,startDayOfWeek=1,startTime=3600000,startTimeMode=2,endMode=2,endMonth=9,endDay=-1,endDayOfWeek=1,endTime=3600000,endTimeMode=2)),firstDayOfWeek=2,minimalDaysInFirstWeek=4,ERA=1,YEAR=2015,MONTH=0,WEEK_OF_YEAR=1,WEEK_OF_MONTH=1,DAY_OF_MONTH=1,DAY_OF_YEAR=1,DAY_OF_WEEK=5,DAY_OF_WEEK_IN_MONTH=1,AM_PM=1,HOUR=3,HOUR_OF_DAY=15,MINUTE=39,SECOND=6,MILLISECOND=0,ZONE_OFFSET=3600000,DST_OFFSET=0)] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.843] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Update pru is newer...starting extraction of pru files] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.843] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Executing ZIP action] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.843] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extract directory specified as 'null'] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.890] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting: C:\Program Files (x86)\Novell\ZENworks\work\system-update\apply\5d023c0602f248d9aeeb7cca2e351131\zcmpru.zip to C:\Program Files (x86)\Novell\ZENworks\work\system-update\apply\5d023c0602f248d9aeeb7cca2e351131] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.890] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: ALIAS.KB] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.890] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: de.kb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.952] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: fr.kb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:22.999] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: iv.kb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.46] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: pruver.tkb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.46] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: ship.kb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.218] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: vendor.tkb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.218] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: ndrec.tkb] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.218] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: LC_TallyProduct.txt] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.327] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: LC_TallyProductMap.txt] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.468] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: LC_TallyProductSuite.txt] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.468] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: LC_TallyProductSuiteMap.txt] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.483] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Extracting zip entry: version.txt] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.483] [2648] [ZipCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [ZIP action complete] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.483] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [Beginning applyPru process] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:20:23.499] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [ApplyPruModule signaled] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:21:23.499] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [applyPRU process complete, beginning KBMerge process] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.732] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [KBMerge process complete] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.732] [2648] [PruCommandHandler] [160] [__z_221_233__] [SystemUpdate] [] [PRU action completed successfully] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.732] [2648] [SystemUpdateUtil] [160] [__z_221_233__] [SystemUpdate] [] [Attempting to set update status to GLOBAL_PRE_ACTIONS with message: null] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.747] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Status for update (5d023c0602f248d9aeeb7cca2e351131): GLOBAL_PRE_ACTIONS] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.810] [2648] [SystemUpdateUtil] [160] [__z_221_233__] [SystemUpdate] [] [Updated update (5d023c0602f248d9aeeb7cca2e351131) status to GLOBAL_PRE_ACTIONS] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.826] [2648] [PreGlobalHandler] [160] [__z_221_233__] [SystemUpdate] [] [No Install commands, skipping to post-global actions] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.826] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Advancing to next stage for update: 5d023c0602f248d9aeeb7cca2e351131 currentStagingBehavior: null currentStageUID: 11111111111111111111111111111111 startSchedule: null] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:53.841] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [All stages complete, going to post actions phase] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:57.576] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Attempting to verify all members of a stage are assigned. updateUID: 5d023c0602f248d9aeeb7cca2e351131 stageUID: 11111111111111111111111111111111 createStatus: false] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:57.591] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Current stage (All Devices Stage) is finished, advancing to next stage based on specified behavior: null] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:57.591] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [Advancing to next stage for update: 5d023c0602f248d9aeeb7cca2e351131 currentStagingBehavior: null currentStageUID: 11111111111111111111111111111111 startSchedule: null] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 10:38:57.607] [2648] [SystemUpdateAdminImpl2] [160] [__z_221_233__] [SystemUpdate] [] [All stages complete, going to post actions phase] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:42.183] [2672] [SystemUpdateAdminImpl2] [168] [__z_221_233__] [SystemUpdate] [] [UpdateVersion: 11.3.2.47407, ServerVersion: 11.3.2.47407] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:42.198] [2672] [SystemUpdateAdminImpl2] [168] [__z_221_233__] [SystemUpdate] [] [Checking if we should run PreGlobalActions: true] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:42.214] [2672] [SystemUpdateUtil] [168] [__z_221_233__] [SystemUpdate] [] [Checking if services are running on server with IPs/domain names (139.64.221.234)] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:43.277] [2672] [SystemUpdateUtil] [168] [__z_221_233__] [SystemUpdate] [] [Service diagnostics.Zserver found unavailable on server 139.64.221.234] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:44.323] [2672] [SystemUpdateUtil] [168] [__z_221_233__] [SystemUpdate] [] [Service diagnostics.Zloader found unavailable on server 139.64.221.234] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:44.323] [2672] [NativeLauncher] [168] [__z_221_233__] [SystemUpdate] [] [Running command: (novell-zenworks-configure.bat, -c, PreGlobalUpdate, , -Dsystemupdateguid=5011030200fc50000000002014121014, -DstageBehavior=POSTPONE_STAGING, -DstageScheduleFile=5011030200fc50000000002014121014-schedule, -DrebootControl=PromptUserReboot)] [] [] [] [SystemUpdate]
[DEBUG] [01/12/2015 14:46:44.339] [2672] [PreGlobalHandler] [168] [__z_221_233__] [SystemUpdate] [] [Successfully Launched external process for Schema Update] [] [] [] [SystemUpdate]
All ZENworks services on the second Primary Server have been stopped after importing the update (zman sui on the first Primary Server) and prior to deploying the update to the first Primary Server (and they are still not running).

CPU utilization on the DB server (external Oracle database) is only around 0-4%.

Is there something I can check or do to get the update done? Thanks in advance.