When you reply in HTML format, the previous message is shaded in grey. However, if I view the message in a different mail program (like gmail) or as a saved .eml file, the shading is not there, which leads me to believe there is a css setting in the GW message vew file to shade that section. Is there a way to disable that shading? I realize it is purely cosmetic, but it bugs my user. I apologize in advance for taking up your time with this matter.