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Thread: IDM4.1 upgrade VRDIM error when starting drivers

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  1. #1

    IDM4.1 upgrade VRDIM error when starting drivers


    Hi,

    I have been testing the IDM4 upgrade process in our lab, and have
    encountered problems.

    We have an existing tree running IDM 3.6.1 on eDir 8.8.6.3

    Our migration approach is:

    - build a new server (SLES11)
    - Install eDir 8.8.6
    - Join this server to our tree
    - sync the existing partitions to the new server
    - sync our Driverset to the new server
    - Install IDM4.1 & iManager on the new server
    - Start the drivers on the new server
    - Remove the old servers from the driverset & decomission

    However, I am getting errors when it comes to trying to start the
    drivers on the new server:
    NOVELL.JCLIENT.JCEXCEPTION: REQUEST -783 ERR_VRDIM_NOT_INITIALIZED

    I have followed the advice givein in TID 7002449, but the fix for our
    specific error in NDSTRACE is to install the eDir 8.8.5 FTF4 patch. As
    we are running eDir 8.8.6 this is not possible, so not sure how to
    fix...

    Has anyone else experienced this error?
    Thanks


    --
    Johnmad6
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  2. #2
    Join Date
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    Stavanger, Norway
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    Re: IDM4.1 upgrade VRDIM error when starting drivers

    On 16.02.2012 12:36, Johnmad6 wrote:
    > sync our Driverset to the new server


    Did you follow the procedure here to migrate the server specific info?
    http://www.novell.com/documentation/...a/bfvi2xx.html

    Possibly, you could have this known issue with SLES 11.0

    http://www.novell.com/support/viewCo...0129&sliceId=1

    Also... use this TID to troubleshoot

    http://www.novell.com/support/viewCo...2449&sliceId=1

  3. #3

    Re: IDM4.1 upgrade VRDIM error when starting drivers


    Thanks for the quick reply Alex.

    I did check all the above docs, but I have found the issue.
    Was simply a case of not having sufficient memory allocate to the
    SLES11 VM I was using. There were errors of this nature in the NDSD.log

    Increasing the memory and re-starting the machine has solved the issue
    and the drivers are now running fine on the new server.


    --
    Johnmad6
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