Need some assistance with getting IDM pass synch utility "running"
please. We are running IDM 3.6.1, and I have installed the utility from
the IDM 3.6.1 iso onto a Windows 2008 R2 Standard SP1 DC. During the
install the only options selected were the RL service and the AD driver.
After installing the utility, I also applied the pwFilter.dll and
PassSyncConfig.cpl update files from Novell patch 3517. Followed the
instructions for utility configuration per
section 6.2.2. When we access the utility via control panel and run it,
we can add the host where the RL is running and we can setup the
pwfilter and the status changes to installed but even after a reboot it
does not switch to running. I am logged onto the server with an account
that is in the domain admins group, I can ping the RL box from the DC
where I am setting up the filter etc. We have tried numerous uninstalls
and reboots and the status will never change to running. I have
confirmed that regkey "HKLM\SYSTEM\CurrentControlSet\Control\Lsa"
contains the txt PWFILTER, and also after setting up the host entry in
the utility I have confirmed that it populates the regkey
"HKLM\SOFTWARE\NOVELL\PwFilter" with the host entry I just setup. What
am I missing or what other troubleshooting can I do to get the status to
show running?

Thank you in advance for your help.

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