Hi,

I changed a users password in eDirectory and its successfully synched to
Active Directory. But when I change it on Active Directory it doesn't
come to eDirectory.
From the Remote loader logs, i could see below lines.

More details:
IDM version : 3.5
Remote loader installed on the Primary Domain controller and password
synch is installed and running state.

Also, I dont see any entries in registry under --> hkey_local_machine
-->software-->novell-->passsync-->data

Please help to fix this issue.

From the logs:
-DirXML: [05/14/13 16:50:53.00]: ADDriver: Publisher Poll
DirXML: [05/14/13 16:50:53.00]: ADDriver: get object changes - 0x0000
DirXML: [05/14/13 16:50:53.00]: ADDriver: process object change entry
DirXML: [05/14/13 16:50:53.00]: ADDriver: Processing change from AD:
isDeleted: NULL, whenCreated NULL, name NULL
DirXML: [05/14/13 16:50:53.00]: ADDriver: Publisher MODIFY
DirXML: [05/14/13 16:50:53.01]: ADDriver: Publisher Modify-
effectiveClassQuery dn=CN=Thompson
Jegan,OU=Supplemental,OU=Users,OU=Denmark,OU=Europ e,OU=AIU,OU=D3,DC=d3-core,DC=d3,DC=aig,DC=net
className=user
DirXML: [05/14/13 16:50:53.01]: ADDriver: AIGEID
DirXML: [05/14/13 16:50:53.01]: ADDriver: givenName
DirXML: [05/14/13 16:50:53.01]: ADDriver: sn
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD]
PasswordSync::getUserData()
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD]
PasswordSync::getUserData().... checking that RPC Server is listening
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD]
PasswordSync::getUserData().... checking that RPC Server is listening
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276]
PassSyncCache::GetPwdInfoByUser()
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276]
PassSyncCache::GetPwdInfoByUser() Looking for specific
Username[thjegan]
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- open the cache. Key =
SOFTWARE\Novell\PassSync\Data\D3-CORE.D3.AIG.NET
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- acquire the mutex.
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- mutex acquired.
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- get number of registry keys.
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- dwSubKeys[0] dwPrefMaxEntries[1] *lpdwResumeHandle[0]
lpszUserName[thjegan].
DirXML: [05/14/13 16:50:53.01]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- release the mutex.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- mutex released.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfoByUser()
- close the cache.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276]
PassSyncCache::GetPwdInfoByUser() returned 0x00000000
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD]
PasswordSync::getUserData() returned 0x00000000
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276]
PassSyncCache::FreeSyncData()
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276]
PassSyncCache::FreeSyncData() returned.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD]
PasswordSync:ataEnum()
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD]
PasswordSync:ataEnum().... checking that RPC Server is listening
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD]
PasswordSync:ataEnum().... checking that RPC Server is listening
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276]
PassSyncCache::GetPwdInfo()
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276]
PassSyncCache::GetPwdInfo() Looking for specific Username[(null)]
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfo() - open
the cache. Key = SOFTWARE\Novell\PassSync\Data\D3-CORE.D3.AIG.NET
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfo() -
acquire the mutex.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfo() -
mutex acquired.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfo() - get
number of registry keys.
DirXML: [05/14/13 16:50:53.03]: ADDriver: [PWD 5276] GetPwdInfo() -
dwSubKeys[0] dwPrefMaxEntries[-2] *lpdwResumeHandle[0]
lpszUserName[(null)].
DirXML: [05/14/13 16:50:53.04]: ADDriver: [PWD 5276] GetPwdInfo() -
Query only returned 0.
DirXML: [05/14/13 16:50:53.04]: ADDriver: [PWD 5276] GetPwdInfo() -
release the mutex.
DirXML: [05/14/13 16:50:53.04]: ADDriver: [PWD 5276] GetPwdInfo() -
mutex released.
DirXML: [05/14/13 16:50:53.04]: ADDriver: [PWD] PasswordSync:ataEnum()
returned 0x00000000
DirXML: [05/14/13 16:50:53.04]: Loader: Received document from
publicationShim
DirXML: [05/14/13 16:50:53.04]: Loader: XML Document:
DirXML: [05/14/13 16:50:53.04]: <nds dtdversion="2.2">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<input>
<init-params>
<publisher-state>
<cookie>TVNEUwMAAAACr1nQulDOAQAAAAAAAAAAcAAAAI0zGw AAAAAAAAAAAAAAAACNMxsAAAAAAAYZMPueg3BPh6q0YkCzg1sB AAAAAAAAAAQAAAAAAAAAD1+nkYve70iQyAC+3XadBlM0GwAAAA AAbLmXnSrZ5023WHkKNBmA1GyUIgAAAAAAkpAKrsjDrkyr18wB 4YyZbHu9KAAAAAAABhkw+56DcE+HqrRiQLODW5AzGwAAAAAA</cookie>
</publisher-state>
</init-params>
</input>
</nds>
DirXML: [05/14/13 16:50:53.04]: Loader: Writing driver state to file
DirXML: [05/14/13 16:50:53.06]: Loader: Document consists only of state;
not sending to remote side
DirXML: [05/14/13 16:50:53.06]: Loader: Returning to publisher:
DirXML: [05/14/13 16:50:53.06]: Loader: XML Document:
DirXML: [05/14/13 16:50:53.06]: <nds ndsversion="8.6" dtdversion="1.0">
<output>
<status level="success"/>
</output>
</nds>
DirXML: [05/14/13 16:50:53.06]: ADDriver: object changes complete
DirXML: [05/14/13 16:51:52.82]: Loader: Received document from
publicationShim
DirXML: [05/14/13 16:51:52.82]: Loader: XML Document:
DirXML: [05/14/13 16:51:52.82]: <nds dtdversion="2.2">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<input>
<status level="success" type="heartbeat"/>
</input>
</nds>
DirXML: [05/14/13 16:51:53.00]: Loader: Received 'publisher reply'
document
DirXML: [05/14/13 16:51:53.00]: Loader: XML Document:
DirXML: [05/14/13 16:51:53.00]: <nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<output>
<status event-id="0" level="success"></status>
</output>
</nds>
DirXML: [05/14/13 16:51:53.00]: Loader: DirXML returned:
DirXML: [05/14/13 16:51:53.00]: Loader: XML Document:
DirXML: [05/14/13 16:51:53.00]: <nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<output>
<status event-id="0" level="success"></status>
</output>
</nds>
DirXML: [05/14/13 16:51:53.00]:
DirXML Log Event -------------------
Driver = \DEV-AUTH\Services\Driver Set\AD-PWD-R3CORE
Thread = Publisher Channel
Level = success
DirXML: [05/14/13 16:51:53.00]: ADDriver: Publisher Poll
DirXML: [05/14/13 16:51:53.00]: ADDriver: get object changes - 0x0000
DirXML: [05/14/13 16:51:53.00]: ADDriver: object changes complete
DirXML: [05/14/13 16:52:52.82]: Loader: Received document from
publicationShim
DirXML: [05/14/13 16:52:52.82]: Loader: XML Document:
DirXML: [05/14/13 16:52:52.82]: <nds dtdversion="2.2">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<input>
<status level="success" type="heartbeat"/>
</input>
</nds>
DirXML: [05/14/13 16:52:52.98]: Loader: Received 'publisher reply'
document
DirXML: [05/14/13 16:52:52.98]: Loader: XML Document:
DirXML: [05/14/13 16:52:52.98]: <nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<output>
<status event-id="0" level="success"></status>
</output>
</nds>
DirXML: [05/14/13 16:52:52.98]: Loader: DirXML returned:
DirXML: [05/14/13 16:52:52.98]: Loader: XML Document:
DirXML: [05/14/13 16:52:52.98]: <nds dtdversion="3.5" ndsversion="8.x">
<source>
<product version="3.6.10.4747">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<output>
<status event-id="0" level="success"></status>
</output>
</nds>
DirXML: [05/14/13 16:52:52.98]:
DirXML Log Event -------------------
Driver = \DEV-AUTH\Services\Driver Set\AD-PWD-R3CORE
Thread = Publisher Channel
Level = success
DirXML: [05/14/13 16:52:52.98]: ADDriver: Publisher Poll
DirXML: [05/14/13 16:52:53.00]: ADDriver: get object changes - 0x0000
DirXML: [05/14/13 16:52:53.00]: ADDriver: object changes complete-

Thanks,
Dinakaran


--
dinanovell
------------------------------------------------------------------------
dinanovell's Profile: https://forums.netiq.com/member.php?userid=1056
View this thread: https://forums.netiq.com/showthread.php?t=47753