Hi,

We have IDM 4.0.2 on windows and we have AD Driver connecting via Remote
Loader. Remoter loader is installed on AD Primary DC. We also have 2
other Domain Controllers. So we have installed Password filter on all 3
DCs (1 PDC and 2 DC). It was working fine, Passwords were synchronizing
both ways. IDM to AD and AD to IDM till last weekend.

But Password sync from AD to IDM is not working since last monday. When
I verified the Remote load log files, its says, DC is not list for all 3
DCs as below.
Below is the log file sample. But it throws the same not in list for all
3 DCs.

DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - GetDCKey() domain
controller HMBADC906A.intern.HMB.dk is not in list
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - list entry[0]=
HMBADC904A.intern.HMB.dk
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - GetDCKey() returned
0x00000774.
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] PassSyncPasswordnew()
returned 0x00000774
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] PassSyncPasswordnew()
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - GetDCKey()
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - GetDCKey() domain
controller HMBADC906A.intern.HMB.dk is not in list
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - list entry[0]=
HMBADC904A.intern.HMB.dk
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] - GetDCKey() returned
0x00000774.
DirXML: [01/20/15 15:15:24.31]: ADDriver: [PWD] PassSyncPasswordnew()
returned 0x00000774
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] PassSyncPasswordnew()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() domain
controller HMBADC906A.intern.HMB.dk is not in list
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - list entry[0]=
HMBADC904A.intern.HMB.dk
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() returned
0x00000774.
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] PassSyncPasswordnew()
returned 0x00000774
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] PassSyncPasswordnew()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() domain
controller HMBADC906A.intern.HMB.dk is not in list
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - list entry[0]=
HMBADC904A.intern.HMB.dk
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() returned
0x00000774.
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] PassSyncPasswordnew()
returned 0x00000774
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] PassSyncPasswordnew()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey()
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() domain
controller HMBADC906A.intern.HMB.dk is not in list
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - list entry[0]=
HMBADC904A.intern.HMB.dk
DirXML: [01/20/15 15:15:24.33]: ADDriver: [PWD] - GetDCKey() returned
0x00000774.

ONly one clue I got from AD owners is that, It seem the AD team
performed the patch update on all windows servers including AD boxes
last week and they did a reboot.
This is the only clue I have.

Please help me how can we resolve this issue. There are already few
users changed their password but it didnt flow to IDM. How this can be
synched?

Thanks,
DK


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