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Thread: Enable the Password Reset option in the UserApp

  1. #1

    Enable the Password Reset option in the UserApp


    Hello friends,
    When users try to perform the password reset from the userapp, the
    following message:
    Forgot password feature disabled.
    How to enable this option to complete the password reset process ...?

    Thanks


    --
    vaultuser
    ------------------------------------------------------------------------
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    View this thread: http://forums.novell.com/showthread.php?t=454534


  2. #2
    Join Date
    Jan 2009
    Location
    Stavanger, Norway
    Posts
    1,729

    Re: Enable the Password Reset option in the UserApp

    On 11.04.2012 18:46, vaultuser wrote:
    >
    > Hello friends,
    > When users try to perform the password reset from the userapp, the
    > following message:
    > Forgot password feature disabled.
    > How to enable this option to complete the password reset process ...?


    This is feature is controlled from the Universal Password policy which
    is assigned to the user that is trying to reset their password.

    Start by checking that.

  3. #3
    Steven Williams NNTP User

    Re: Enable the Password Reset option in the UserApp

    On 04/11/2012 02:44 PM, Alex McHugh wrote:
    > On 11.04.2012 18:46, vaultuser wrote:
    >>
    >> Hello friends,
    >> When users try to perform the password reset from the userapp, the
    >> following message:
    >> Forgot password feature disabled.
    >> How to enable this option to complete the password reset process ...?

    >
    > This is feature is controlled from the Universal Password policy which
    > is assigned to the user that is trying to reset their password.
    >
    > Start by checking that.

    Greetings,

    1) A Password Policy must exist that has the Forgot Password action
    enabled and you must select what that Forgot Password action is.

    2) The User must be assigned to the Password Policy above either
    directly, by Group Membership, or container membership

    3) The User must have enrolled/answered in the Challenge Response Questions

    4) The the User Application must be set to show the ForgotPassword link
    from the Login.

    --
    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

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