Hi Guys,

Wondering if anyone could shed some light on the situation for me. Been
having all sorts of troubles trying to get the Forgotten password link
active on the Win 7 Ent SP1 image we have here and wondering if anyone
else are having any issues?

Basically I have:

- installed CLE on a vanilla Win 7 Ent SP1 install, with
nothing else done to it, and it all works without an issue. The link
appears in the login screen, and opens up the restricted browser no
- installed CLE on a clean image of our SOE machine, no
forgotten password link appears, even after several reboots.
- Uninstalled the ZCM adaptive Agent from the above SOE machine, run
the agent cleanup utility, rebooted the workstation, installed the
CLE, rebooted. Forgotten link appears on the login screen successfully
as it should.
- Re-installed ZCM adaptive agent on the above machine AFTER the CLE
was confirmed working, rebooted the desktop after installation, link
disappears. no longer presented on the desktop.
- Ran a repair install on the CLE to ensure everything it needed to
write was there, rebooted the Desktop still no link.

Anyone else come across this at all? is this a bug? any assistance
would be great, but I am kind of thinking that the ZCM credential
provider filter, OS somehow blocking the CLE from being able to display
the link on the login screen. If we can get this working that would be

Thanks in advance......

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