On 08/02/2012 07:36 AM, nkululeko wrote:
> Hi all
> I have novell identity manager 4.0.1 , edir 8.8.6 and 4.0.1b for
> usersapplicationon sles 11 sp1
> I have reset a user account and that resets the password and reset the
> remaining grace logins to 1 . and this is fine .
> When a user logs on the user application is not able to log on with the
> password . The password is correct but it seems that when a user log on
> it does a -2 instead of -1.
> Meaning i have increased remaining grace logins to 4 , the user logins
> in once and it then says there is 2 remaining grace logins .
> How do I resolve this . I have a SIT environment and this works fine ,
> no issues and I am running same versions

Are you fronting the User Application with Novell Access Manager or
a similar product? If yes, this is expected behavior and is outlined in
the documentation.

Steven Williams
Lead Software Engineer