NetIQ IDM 4.0.2 AE / Windows Server 2008 R2 / JBOSS Application
Server /w MSSQL DB


We have several PRD workflows deployed in our solution. Couple of them
are using E-Mail Notification Activity in the Workflow. We have several
times recieved support tickets that says recipient has not recieved
In order to troubleshoot, Is it possible to enable Trace level logging
on the E-Mail Notification in User Application, so that we can document
and verify that we have sent mail successfully from our side?

Currently its being done by tracking SMTP server logs, which involves
resources form the network department.


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