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Thread: Access denied to the portal page: ThemeMgmt!

  1. #1
    neha gupta NNTP User

    Access denied to the portal page: ThemeMgmt!


    Hi,

    I am getting the error message "Access denied to the portal page:
    ThemeMgmt!" on Administration tab, once I am login with uaadmin in
    UserApplication

    'Application Configuration', 'Page Admin', 'Portel Admin' tabs are
    disabled.

    RBPM provisoning and security tab is enabled but not showing all the
    options like Caching, etc.

    Please let me know what configuration settings I need to change to
    enable them?

    Thanks & Regards
    Neha


    --
    neha_gupta
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  2. #2
    Steven Williams NNTP User

    Re: Access denied to the portal page: ThemeMgmt!

    On 12/19/2013 02:44 AM, neha gupta wrote:
    >
    > Hi,
    >
    > I am getting the error message "Access denied to the portal page:
    > ThemeMgmt!" on Administration tab, once I am login with uaadmin in
    > UserApplication
    >
    > 'Application Configuration', 'Page Admin', 'Portel Admin' tabs are
    > disabled.
    >
    > RBPM provisoning and security tab is enabled but not showing all the
    > options like Caching, etc.
    >
    > Please let me know what configuration settings I need to change to
    > enable them?
    >
    > Thanks & Regards
    > Neha
    >
    >

    Greetings Neha,
    That is the default page one would arrive at when you access the
    the Administration.

    1) Are you able to see and press the links for any of the other
    Administration pages?

    2) Can you confirm your admin user has all 9 Admin roles assigned to
    them? You can see this from the Work Dashboard and then press the blue
    arrow next to Role Assignments

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  3. #3
    neha gupta NNTP User

    Re: Access denied to the portal page: ThemeMgmt!


    Hi Steven,

    As iI mentioned, 'Application Configuration', 'Page Admin', 'Portel
    Admin' tabs are disabled.

    Yes, all the 9 roles are assigned to UserApp administrator.

    Is there any change in the Trustee rights? Can you confirm what are the
    rights that uaadmin should hold?

    Regards,
    Neha


    --
    neha_gupta
    ------------------------------------------------------------------------
    neha_gupta's Profile: https://forums.netiq.com/member.php?userid=1249
    View this thread: https://forums.netiq.com/showthread.php?t=49526


  4. #4
    Steven Williams NNTP User

    Re: Access denied to the portal page: ThemeMgmt!

    On 12/19/2013 05:45 AM, neha gupta wrote:
    >
    > Hi Steven,
    >
    > As iI mentioned, 'Application Configuration', 'Page Admin', 'Portel
    > Admin' tabs are disabled.
    >
    > Yes, all the 9 roles are assigned to UserApp administrator.
    >
    > Is there any change in the Trustee rights? Can you confirm what are the
    > rights that uaadmin should hold?
    >
    > Regards,
    > Neha
    >
    >

    Greetings Neha,

    If these pages are disable and not available to you, then the account
    you are logging in with is not the Administrator of these areas.

    Typically, this happens because "someone" with the admin rights goes in
    and starts to play with the page settings for the Administration pages.

    You will need to find out if this happened and what they did.

    These pages have their ACLS stored in the User Application database and
    not eDirectory.

    You may end up having to delete your database and start again (as
    outlined in the Administration Guide) if you can not find out who on
    your team adjusted these page settings.

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

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