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Thread: Problems to retrieve roles catalog

  1. #1
    gtejo NNTP User

    Problems to retrieve roles catalog


    Hi,

    When we try to view the roles in the userapp roles catalog, we got this
    exception in jboss and cant see anithing (log for the class
    com.novell.srvprv.impl.servlet.service is set to trace):

    2013-12-23 16:10:57,328 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETPREFERENCES]
    CALLING STATIC GET
    PREFERENCES (AFTER GETUSERPORTLETPREFERENCES)
    2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    CALLING GET
    SESSIONHANDLERURLS (BEGIN)
    2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    CALLING GET
    SESSIONHANDLERURLS (IN TRY)
    2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    CALLING GET
    SESSIONHANDLERURLS (AFTER FIRST CALL TO EBOPORTALAGGREGATIONURLHELPER)
    2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    CALLING GET
    SESSIONHANDLERURLS (AFTER 2ND CALL TO EBOPORTALAGGREGATIONURLHELPER)
    2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    CALLING GET
    SESSIONHANDLERURLS (RETURNING)
    2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    LEFTNAVITEM
    = JSP_MENU_BROWSE_ROLE_CATALOG&APWAACTIONSCOPE=USER& APWANEWSEARCH=TRUE
    2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    LEFTNAVITEM.
    INDEXOF('&') = 28
    2013-12-23 16:11:05,848 INFO [STDOUT] (HTTP-0.0.0.0-80-18) DEBUG [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:CLEARRESULTSETCACHE]
    CLEARING
    CACHE, KEY = NULL
    2013-12-23 16:11:05,878 INFO [STDOUT] (HTTP-0.0.0.0-80-9) ERROR [RBPM]
    [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTEROUNEXPECTEDFAILURE]
    GOT UNEXPE
    CTED EXCEPTION.
    COM.GOOGLE.GWT.USER.SERVER.RPC.UNEXPECTEDEXCEPTION : SERVICE METHOD
    'PUBLIC ABSTRACT
    COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.ROLERE SULTSET
    COM.NOVELL.SRVPRV.
    IMPL.GWT.CLIENT.IGWTSERVICEROUTER.ROLELOOKUP(COM.N OVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.RESULTSETRE QUESTMETAGWT)
    THROWS COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL
    ..NRF.GWTNRFEXCEPTION' THREW AN UNEXPECTED EXCEPTION:
    JAVA.LANG.NULLPOINTEREXCEPTION
    AT
    COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.ENCODERESPONSEF ORFAILURE(RPC.JAVA:385)
    AT
    COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.INVOKEANDENCODE RESPONSE(RPC.JAVA:588)
    AT
    COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSCALL(REMOTESERVICESERVLET.JAVA:208)
    AT
    COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSPOST(REMOTESERVICESERVLET.JAVA:248)
    AT
    COM.GOOGLE.GWT.USER.SERVER.RPC.ABSTRACTREMOTESERVI CESERVLET.DOPOST(ABSTRACTREMOTESERVICESERVLET.JAVA :62)
    AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:637)
    AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:717)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:290)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    AT
    COM.NOVELL.SOA.COMMON.I18N.URILOGGERSERVLETFILTER. DOFILTER(URILOGGERSERVLETFILTER.JAVA:63)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    AT
    COM.NOVELL.SOA.COMMON.I18N.BESTLOCALESERVLETFILTER .DOFILTER(BESTLOCALESERVLETFILTER.JAVA:242)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    AT
    ORG.JBOSS.WEB.TOMCAT.FILTERS.REPLYHEADERFILTER.DOF ILTER(REPLYHEADERFILTER.JAVA:96)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    AT
    ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    AT
    ORG.APACHE.CATALINA.CORE.STANDARDWRAPPERVALVE.INVO KE(STANDARDWRAPPERVALVE.JAVA:235)
    AT
    ORG.APACHE.CATALINA.CORE.STANDARDCONTEXTVALVE.INVO KE(STANDARDCONTEXTVALVE.JAVA:191)
    AT
    ORG.JBOSS.WEB.TOMCAT.SECURITY.SECURITYASSOCIATIONV ALVE.INVOKE(SECURITYASSOCIATIONVALVE.JAVA:190)
    AT
    ORG.JBOSS.WEB.TOMCAT.SERVICE.SESSION.CLUSTEREDSESS IONVALVE.HANDLEREQUEST(CLUSTEREDSESSIONVALVE.JAVA: 135)

    If we try to see another catalog likes Resource catalog, we can without
    problems.

    We have a lot of roles (20000+) but before migration (we migrated from
    userapp 3.7 to 4.0.2) we could see the roles without problems.

    Tank you in advance!

    Sorry for my bad english, im from Argentina.

    Regards!


    --
    gtejo
    ------------------------------------------------------------------------
    gtejo's Profile: https://forums.netiq.com/member.php?userid=1220
    View this thread: https://forums.netiq.com/showthread.php?t=49560


  2. #2
    Steven Williams NNTP User

    Re: Problems to retrieve roles catalog

    On 12/23/2013 02:24 PM, gtejo wrote:
    >
    > Hi,
    >
    > When we try to view the roles in the userapp roles catalog, we got this
    > exception in jboss and can�t see anithing (log for the class
    > com.novell.srvprv.impl.servlet.service is set to trace):
    >
    > 2013-12-23 16:10:57,328 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETPREFERENCES]
    > CALLING STATIC GET
    > PREFERENCES (AFTER GETUSERPORTLETPREFERENCES)
    > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > CALLING GET
    > SESSIONHANDLERURLS (BEGIN)
    > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > CALLING GET
    > SESSIONHANDLERURLS (IN TRY)
    > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > CALLING GET
    > SESSIONHANDLERURLS (AFTER FIRST CALL TO EBOPORTALAGGREGATIONURLHELPER)
    > 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > CALLING GET
    > SESSIONHANDLERURLS (AFTER 2ND CALL TO EBOPORTALAGGREGATIONURLHELPER)
    > 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > CALLING GET
    > SESSIONHANDLERURLS (RETURNING)
    > 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    > LEFTNAVITEM
    > = JSP_MENU_BROWSE_ROLE_CATALOG&APWAACTIONSCOPE=USER& APWANEWSEARCH=TRUE
    > 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    > LEFTNAVITEM.
    > INDEXOF('&') = 28
    > 2013-12-23 16:11:05,848 INFO [STDOUT] (HTTP-0.0.0.0-80-18) DEBUG [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:CLEARRESULTSETCACHE]
    > CLEARING
    > CACHE, KEY = NULL
    > 2013-12-23 16:11:05,878 INFO [STDOUT] (HTTP-0.0.0.0-80-9) ERROR [RBPM]
    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTEROUNEXPECTEDFAILURE]
    > GOT UNEXPE
    > CTED EXCEPTION.
    > COM.GOOGLE.GWT.USER.SERVER.RPC.UNEXPECTEDEXCEPTION : SERVICE METHOD
    > 'PUBLIC ABSTRACT
    > COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.ROLERE SULTSET
    > COM.NOVELL.SRVPRV.
    > IMPL.GWT.CLIENT.IGWTSERVICEROUTER.ROLELOOKUP(COM.N OVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.RESULTSETRE QUESTMETAGWT)
    > THROWS COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL
    > ..NRF.GWTNRFEXCEPTION' THREW AN UNEXPECTED EXCEPTION:
    > JAVA.LANG.NULLPOINTEREXCEPTION
    > AT
    > COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.ENCODERESPONSEF ORFAILURE(RPC.JAVA:385)
    > AT
    > COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.INVOKEANDENCODE RESPONSE(RPC.JAVA:588)
    > AT
    > COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSCALL(REMOTESERVICESERVLET.JAVA:208)
    > AT
    > COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSPOST(REMOTESERVICESERVLET.JAVA:248)
    > AT
    > COM.GOOGLE.GWT.USER.SERVER.RPC.ABSTRACTREMOTESERVI CESERVLET.DOPOST(ABSTRACTREMOTESERVICESERVLET.JAVA :62)
    > AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:637)
    > AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:717)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:290)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > AT
    > COM.NOVELL.SOA.COMMON.I18N.URILOGGERSERVLETFILTER. DOFILTER(URILOGGERSERVLETFILTER.JAVA:63)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > AT
    > COM.NOVELL.SOA.COMMON.I18N.BESTLOCALESERVLETFILTER .DOFILTER(BESTLOCALESERVLETFILTER.JAVA:242)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > AT
    > ORG.JBOSS.WEB.TOMCAT.FILTERS.REPLYHEADERFILTER.DOF ILTER(REPLYHEADERFILTER.JAVA:96)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > AT
    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > AT
    > ORG.APACHE.CATALINA.CORE.STANDARDWRAPPERVALVE.INVO KE(STANDARDWRAPPERVALVE.JAVA:235)
    > AT
    > ORG.APACHE.CATALINA.CORE.STANDARDCONTEXTVALVE.INVO KE(STANDARDCONTEXTVALVE.JAVA:191)
    > AT
    > ORG.JBOSS.WEB.TOMCAT.SECURITY.SECURITYASSOCIATIONV ALVE.INVOKE(SECURITYASSOCIATIONVALVE.JAVA:190)
    > AT
    > ORG.JBOSS.WEB.TOMCAT.SERVICE.SESSION.CLUSTEREDSESS IONVALVE.HANDLEREQUEST(CLUSTEREDSESSIONVALVE.JAVA: 135)
    >
    > If we try to see another catalog likes Resource catalog, we can without
    > problems.
    >
    > We have a lot of roles (20000+) but before migration (we migrated from
    > userapp 3.7 to 4.0.2) we could see the roles without problems.
    >
    > Tank you in advance!
    >
    > Sorry for my bad english, i�m from Argentina.
    >
    > Regards!
    >
    >

    Greetings,
    The Role Administrator will see this kind of problem if they did not
    delete all of the cache and cookies from their browser before trying to
    access the new set-up.

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  3. #3
    gtejo NNTP User

    Re: Problems to retrieve roles catalog


    Steven Williams;238561 Wrote:
    > On 12/23/2013 02:24 PM, gtejo wrote:
    > >
    > > Hi,
    > >
    > > When we try to view the roles in the userapp roles catalog, we got

    > this
    > > exception in jboss and can�t see anithing (log for the class
    > > com.novell.srvprv.impl.servlet.service is set to trace):
    > >
    > > 2013-12-23 16:10:57,328 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETPREFERENCES]
    > > CALLING STATIC GET
    > > PREFERENCES (AFTER GETUSERPORTLETPREFERENCES)
    > > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > > CALLING GET
    > > SESSIONHANDLERURLS (BEGIN)
    > > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > > CALLING GET
    > > SESSIONHANDLERURLS (IN TRY)
    > > 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > > CALLING GET
    > > SESSIONHANDLERURLS (AFTER FIRST CALL TO EBOPORTALAGGREGATIONURLHELPER)
    > > 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > > CALLING GET
    > > SESSIONHANDLERURLS (AFTER 2ND CALL TO EBOPORTALAGGREGATIONURLHELPER)
    > > 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    > > CALLING GET
    > > SESSIONHANDLERURLS (RETURNING)
    > > 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    > > LEFTNAVITEM
    > > = JSP_MENU_BROWSE_ROLE_CATALOG&APWAACTIONSCOPE=USER& APWANEWSEARCH=TRUE
    > > 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    > > LEFTNAVITEM.
    > > INDEXOF('&') = 28
    > > 2013-12-23 16:11:05,848 INFO [STDOUT] (HTTP-0.0.0.0-80-18) DEBUG

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:CLEARRESULTSETCACHE]
    > > CLEARING
    > > CACHE, KEY = NULL
    > > 2013-12-23 16:11:05,878 INFO [STDOUT] (HTTP-0.0.0.0-80-9) ERROR

    > [RBPM]
    > >

    > [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTEROUNEXPECTEDFAILURE]
    > > GOT UNEXPE
    > > CTED EXCEPTION.
    > > COM.GOOGLE.GWT.USER.SERVER.RPC.UNEXPECTEDEXCEPTION : SERVICE METHOD
    > > 'PUBLIC ABSTRACT
    > > COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.ROLERE SULTSET
    > > COM.NOVELL.SRVPRV.
    > >

    > IMPL.GWT.CLIENT.IGWTSERVICEROUTER.ROLELOOKUP(COM.N OVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.RESULTSETRE QUESTMETAGWT)
    > > THROWS COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL
    > > ..NRF.GWTNRFEXCEPTION' THREW AN UNEXPECTED EXCEPTION:
    > > JAVA.LANG.NULLPOINTEREXCEPTION
    > > AT
    > >

    > COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.ENCODERESPONSEF ORFAILURE(RPC.JAVA:385)
    > > AT
    > >

    > COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.INVOKEANDENCODE RESPONSE(RPC.JAVA:588)
    > > AT
    > >

    > COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSCALL(REMOTESERVICESERVLET.JAVA:208)
    > > AT
    > >

    > COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSPOST(REMOTESERVICESERVLET.JAVA:248)
    > > AT
    > >

    > COM.GOOGLE.GWT.USER.SERVER.RPC.ABSTRACTREMOTESERVI CESERVLET.DOPOST(ABSTRACTREMOTESERVICESERVLET.JAVA :62)
    > > AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:637)
    > > AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:717)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:290)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > > AT
    > >

    > COM.NOVELL.SOA.COMMON.I18N.URILOGGERSERVLETFILTER. DOFILTER(URILOGGERSERVLETFILTER.JAVA:63)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > > AT
    > >

    > COM.NOVELL.SOA.COMMON.I18N.BESTLOCALESERVLETFILTER .DOFILTER(BESTLOCALESERVLETFILTER.JAVA:242)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > > AT
    > >

    > ORG.JBOSS.WEB.TOMCAT.FILTERS.REPLYHEADERFILTER.DOF ILTER(REPLYHEADERFILTER.JAVA:96)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.STANDARDWRAPPERVALVE.INVO KE(STANDARDWRAPPERVALVE.JAVA:235)
    > > AT
    > >

    > ORG.APACHE.CATALINA.CORE.STANDARDCONTEXTVALVE.INVO KE(STANDARDCONTEXTVALVE.JAVA:191)
    > > AT
    > >

    > ORG.JBOSS.WEB.TOMCAT.SECURITY.SECURITYASSOCIATIONV ALVE.INVOKE(SECURITYASSOCIATIONVALVE.JAVA:190)
    > > AT
    > >

    > ORG.JBOSS.WEB.TOMCAT.SERVICE.SESSION.CLUSTEREDSESS IONVALVE.HANDLEREQUEST(CLUSTEREDSESSIONVALVE.JAVA: 135)
    > >
    > > If we try to see another catalog likes Resource catalog, we can

    > without
    > > problems.
    > >
    > > We have a lot of roles (20000+) but before migration (we migrated from
    > > userapp 3.7 to 4.0.2) we could see the roles without problems.
    > >
    > > Tank you in advance!
    > >
    > > Sorry for my bad english, i�m from Argentina.
    > >
    > > Regards!
    > >
    > >

    > Greetings,
    > The Role Administrator will see this kind of problem if they did not
    > delete all of the cache and cookies from their browser before trying to
    > access the new set-up.
    >
    > --
    >
    > Sincerely,
    > Steven Williams
    > Lead Software Engineer
    > NetIQ


    Hi,

    I cleared the chache and cookies but the problem persists, any other
    possibilities? The above error is in the jboss server.log file.

    Thank you very much and I hope you enjoyed a Merry Christmas!


    --
    gtejo
    ------------------------------------------------------------------------
    gtejo's Profile: https://forums.netiq.com/member.php?userid=1220
    View this thread: https://forums.netiq.com/showthread.php?t=49560


  4. #4
    Steven Williams NNTP User

    Re: Problems to retrieve roles catalog

    On 12/26/2013 08:44 AM, gtejo wrote:
    >
    > Steven Williams;238561 Wrote:
    >> On 12/23/2013 02:24 PM, gtejo wrote:
    >>>
    >>> Hi,
    >>>
    >>> When we try to view the roles in the userapp roles catalog, we got

    >> this
    >>> exception in jboss and can�t see anithing (log for the class
    >>> com.novell.srvprv.impl.servlet.service is set to trace):
    >>>
    >>> 2013-12-23 16:10:57,328 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETPREFERENCES]
    >>> CALLING STATIC GET
    >>> PREFERENCES (AFTER GETUSERPORTLETPREFERENCES)
    >>> 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    >>> CALLING GET
    >>> SESSIONHANDLERURLS (BEGIN)
    >>> 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    >>> CALLING GET
    >>> SESSIONHANDLERURLS (IN TRY)
    >>> 2013-12-23 16:10:57,329 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    >>> CALLING GET
    >>> SESSIONHANDLERURLS (AFTER FIRST CALL TO EBOPORTALAGGREGATIONURLHELPER)
    >>> 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    >>> CALLING GET
    >>> SESSIONHANDLERURLS (AFTER 2ND CALL TO EBOPORTALAGGREGATIONURLHELPER)
    >>> 2013-12-23 16:10:57,330 INFO [STDOUT] (HTTP-0.0.0.0-80-11) TRACE

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.PORTALBRIDG E:GETSESSIONHANDLERURLS]
    >>> CALLING GET
    >>> SESSIONHANDLERURLS (RETURNING)
    >>> 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    >>> LEFTNAVITEM
    >>> = JSP_MENU_BROWSE_ROLE_CATALOG&APWAACTIONSCOPE=USER& APWANEWSEARCH=TRUE
    >>> 2013-12-23 16:11:05,438 INFO [STDOUT] (HTTP-0.0.0.0-80-9) DEBUG

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:GETHEADERINITINFO]
    >>> LEFTNAVITEM.
    >>> INDEXOF('&') = 28
    >>> 2013-12-23 16:11:05,848 INFO [STDOUT] (HTTP-0.0.0.0-80-18) DEBUG

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTER:CLEARRESULTSETCACHE]
    >>> CLEARING
    >>> CACHE, KEY = NULL
    >>> 2013-12-23 16:11:05,878 INFO [STDOUT] (HTTP-0.0.0.0-80-9) ERROR

    >> [RBPM]
    >>>

    >> [COM.NOVELL.SRVPRV.IMPL.SERVLET.SERVICE.GWTSERVICER OUTEROUNEXPECTEDFAILURE]
    >>> GOT UNEXPE
    >>> CTED EXCEPTION.
    >>> COM.GOOGLE.GWT.USER.SERVER.RPC.UNEXPECTEDEXCEPTION : SERVICE METHOD
    >>> 'PUBLIC ABSTRACT
    >>> COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.ROLERE SULTSET
    >>> COM.NOVELL.SRVPRV.
    >>>

    >> IMPL.GWT.CLIENT.IGWTSERVICEROUTER.ROLELOOKUP(COM.N OVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL.NRF.RESULTSETRE QUESTMETAGWT)
    >>> THROWS COM.NOVELL.SRVPRV.IMPL.GWT.CLIENT.MODEL
    >>> ..NRF.GWTNRFEXCEPTION' THREW AN UNEXPECTED EXCEPTION:
    >>> JAVA.LANG.NULLPOINTEREXCEPTION
    >>> AT
    >>>

    >> COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.ENCODERESPONSEF ORFAILURE(RPC.JAVA:385)
    >>> AT
    >>>

    >> COM.GOOGLE.GWT.USER.SERVER.RPC.RPC.INVOKEANDENCODE RESPONSE(RPC.JAVA:588)
    >>> AT
    >>>

    >> COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSCALL(REMOTESERVICESERVLET.JAVA:208)
    >>> AT
    >>>

    >> COM.GOOGLE.GWT.USER.SERVER.RPC.REMOTESERVICESERVLE T.PROCESSPOST(REMOTESERVICESERVLET.JAVA:248)
    >>> AT
    >>>

    >> COM.GOOGLE.GWT.USER.SERVER.RPC.ABSTRACTREMOTESERVI CESERVLET.DOPOST(ABSTRACTREMOTESERVICESERVLET.JAVA :62)
    >>> AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:637)
    >>> AT JAVAX.SERVLET.HTTP.HTTPSERVLET.SERVICE(HTTPSERVLET .JAVA:717)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:290)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    >>> AT
    >>>

    >> COM.NOVELL.SOA.COMMON.I18N.URILOGGERSERVLETFILTER. DOFILTER(URILOGGERSERVLETFILTER.JAVA:63)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    >>> AT
    >>>

    >> COM.NOVELL.SOA.COMMON.I18N.BESTLOCALESERVLETFILTER .DOFILTER(BESTLOCALESERVLETFILTER.JAVA:242)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    >>> AT
    >>>

    >> ORG.JBOSS.WEB.TOMCAT.FILTERS.REPLYHEADERFILTER.DOF ILTER(REPLYHEADERFILTER.JAVA:96)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.IN TERNALDOFILTER(APPLICATIONFILTERCHAIN.JAVA:235)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.APPLICATIONFILTERCHAIN.DO FILTER(APPLICATIONFILTERCHAIN.JAVA:206)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.STANDARDWRAPPERVALVE.INVO KE(STANDARDWRAPPERVALVE.JAVA:235)
    >>> AT
    >>>

    >> ORG.APACHE.CATALINA.CORE.STANDARDCONTEXTVALVE.INVO KE(STANDARDCONTEXTVALVE.JAVA:191)
    >>> AT
    >>>

    >> ORG.JBOSS.WEB.TOMCAT.SECURITY.SECURITYASSOCIATIONV ALVE.INVOKE(SECURITYASSOCIATIONVALVE.JAVA:190)
    >>> AT
    >>>

    >> ORG.JBOSS.WEB.TOMCAT.SERVICE.SESSION.CLUSTEREDSESS IONVALVE.HANDLEREQUEST(CLUSTEREDSESSIONVALVE.JAVA: 135)
    >>>
    >>> If we try to see another catalog likes Resource catalog, we can

    >> without
    >>> problems.
    >>>
    >>> We have a lot of roles (20000+) but before migration (we migrated from
    >>> userapp 3.7 to 4.0.2) we could see the roles without problems.
    >>>
    >>> Tank you in advance!
    >>>
    >>> Sorry for my bad english, i�m from Argentina.
    >>>
    >>> Regards!
    >>>
    >>>

    >> Greetings,
    >> The Role Administrator will see this kind of problem if they did not
    >> delete all of the cache and cookies from their browser before trying to
    >> access the new set-up.
    >>
    >> --
    >>
    >> Sincerely,
    >> Steven Williams
    >> Lead Software Engineer
    >> NetIQ

    >
    > Hi,
    >
    > I cleared the chache and cookies but the problem persists, any other
    > possibilities? The above error is in the jboss server.log file.
    >
    > Thank you very much and I hope you enjoyed a Merry Christmas!
    >
    >

    Greetings,
    What is the exact Patch level of your 4.0.2 User Application? Press
    the help link and provide the information at the bottom of the page.

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  5. #5
    Sjoerdk NNTP User

    Re: Problems to retrieve roles catalog


    I'm having the same problem. UA 4.0.2 Patch D.


    Code:
    --------------------

    INFO [STDOUT] (http-0.0.0.0-8443-6) ERROR [RBPM] [com.novell.srvprv.impl.servlet.service.GwtServiceR outer:doUnexpectedFailure] Got unexpected exception.
    com.google.gwt.user.server.rpc.UnexpectedException : Service method 'public abstract com.novell.srvprv.impl.gwt.client.model.nrf.RoleRe sultSet com.novell.srvprv.impl.gwt.client.IGwtServiceRoute r.roleLookup(com.novell.srvprv.impl.gwt.client.mod el.nrf.ResultSetRequestMetaGWT) throws com.novell.srvprv.impl.gwt.client.model.nrf.GwtNrf Exception' threw an unexpected exception: java.lang.NullPointerException
    at com.google.gwt.user.server.rpc.RPC.encodeResponseF orFailure(RPC.java:385)
    at com.google.gwt.user.server.rpc.RPC.invokeAndEncode Response(RPC.java:588)
    at com.google.gwt.user.server.rpc.RemoteServiceServle t.processCall(RemoteServiceServlet.java:208)
    at com.google.gwt.user.server.rpc.RemoteServiceServle t.processPost(RemoteServiceServlet.java:248)
    at com.google.gwt.user.server.rpc.AbstractRemoteServi ceServlet.doPost(AbstractRemoteServiceServlet.java :62)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:637)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:717)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
    at com.novell.soa.common.i18n.URILoggerServletFilter. doFilter(URILoggerServletFilter.java:63)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
    at com.novell.soa.common.i18n.BestLocaleServletFilter .doFilter(BestLocaleServletFilter.java:242)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doF ilter(ReplyHeaderFilter.java:96)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:235)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:191)
    at org.jboss.web.tomcat.security.SecurityAssociationV alve.invoke(SecurityAssociationValve.java:190)
    at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:433)
    at org.jboss.web.tomcat.security.JaccContextValve.inv oke(JaccContextValve.java:92)
    at org.jboss.web.tomcat.security.SecurityContextEstab lishmentValve.process(SecurityContextEstablishment Valve.java:126)
    at org.jboss.web.tomcat.security.SecurityContextEstab lishmentValve.invoke(SecurityContextEstablishmentV alve.java:70)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:102)
    at org.jboss.web.tomcat.service.jca.CachedConnectionV alve.invoke(CachedConnectionValve.java:158)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:330)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:829)
    at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.process(Http11Protocol.java:598)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run( JIoEndpoint.java:447)
    at java.lang.Thread.run(Thread.java:744)
    Caused by: java.lang.NullPointerException
    at com.novell.srvprv.impl.vdata.model.util.QueryBuild er.buildLdapQueryFilter(QueryBuilder.java:112)
    at com.novell.srvprv.impl.vdata.model.util.QueryBuild er.buildLdapQueryFilter(QueryBuilder.java:75)
    at com.novell.srvprv.impl.vdata.model.VirtualEntityQu ery.resolveLdapFilter(VirtualEntityQuery.java:451)
    at com.novell.srvprv.impl.vdata.model.VirtualDataAcce ss.getEntityResultList(VirtualDataAccess.java:504)
    at com.novell.srvprv.impl.vdata.model.VirtualDataMode l.getEntityResultList(VirtualDataModel.java:393)
    at com.novell.idm.nrf.ajaxservice.LookupHelper.execQu ery(LookupHelper.java:717)
    at com.novell.idm.nrf.ajaxservice.ObjectsLookup.getRo les(ObjectsLookup.java:352)
    at com.novell.srvprv.impl.servlet.service.GwtServiceR outer.objectLookup(GwtServiceRouter.java:460)
    at com.novell.srvprv.impl.servlet.service.GwtServiceR outer.objectLookup(GwtServiceRouter.java:405)
    at com.novell.srvprv.impl.servlet.service.GWTRoleBrid ge.roleLookup(GWTRoleBridge.java:472)
    at com.novell.srvprv.impl.servlet.service.GWTRoleBrid ge.roleLookup(GWTRoleBridge.java:379)
    at com.novell.srvprv.impl.servlet.service.GwtServiceR outer.roleLookup(GwtServiceRouter.java:2180)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at com.google.gwt.user.server.rpc.RPC.invokeAndEncode Response(RPC.java:569)
    ... 32 more

    --------------------


    Was this ever resolved ? I have deleted tmp, localhost and browser
    cache..


    --
    Sjoerdk
    ------------------------------------------------------------------------
    Sjoerdk's Profile: https://forums.netiq.com/member.php?userid=1135
    View this thread: https://forums.netiq.com/showthread.php?t=49560


  6. #6
    Sjoerdk NNTP User

    Re: Problems to retrieve roles catalog


    FYI: I've done an LDAP trace, and this is what it returns:


    Code:
    --------------------

    14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) DoSearch on connection 0x34afae00
    14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Search request:
    base: "uid=uaadmin,ou=Services,ou=Identities,ou=Resource s,o=Org"
    scope:0 dereference:0 sizelimit:0 timelimit:0 attrsonly:0
    filter: "(objectClass=*)"
    attribute: "uid"
    attribute: "srvprvUserPrefsPlus"
    attribute: "mail"
    attribute: "sn"
    attribute: "directReports"
    attribute: "ou"
    attribute: "manager"
    attribute: "l"
    attribute: "givenName"
    attribute: "srvprvNotificationPrefs"
    attribute: "title"
    attribute: "srvprvQueryList"
    attribute: "telephoneNumber"
    attribute: "groupMembership"
    attribute: "srvprvHideAttributes"
    attribute: "idamUidAlias"
    attribute: "srvprvUserPrefs"
    attribute: "srvprvHideUser"
    attribute: "srvprvHideAttributes"
    attribute: "modifyTimeStamp"
    attribute: "objectClass"
    14:52:39 0 Event: LDAP Search (succeeded)
    14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) nds_back_search: Search Control OID 2.16.840.1.113730.3.4.2
    14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Sending search result entry "uid=uaadmin,ou=Services,ou=Identities,ou=Resource s,o=Org" to connection 0x34afae00
    14:52:39 0 Event: LDAP Search Entry Response (succeeded)
    14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Sending operation result 0:"":"" to connection 0x34afae00
    14:52:39 0 Event: LDAP Search Response (succeeded)

    --------------------


    This code block repeats itself like 15 times or so.. It looks like that
    there are 0 results...


    --
    Sjoerdk
    ------------------------------------------------------------------------
    Sjoerdk's Profile: https://forums.netiq.com/member.php?userid=1135
    View this thread: https://forums.netiq.com/showthread.php?t=49560


  7. #7
    Steven Williams NNTP User

    Re: Problems to retrieve roles catalog

    On 02/25/2014 09:44 AM, Sjoerdk wrote:
    >
    > FYI: I've done an LDAP trace, and this is what it returns:
    >
    >
    > Code:
    > --------------------
    >
    > 14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) DoSearch on connection 0x34afae00
    > 14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Search request:
    > base: "uid=uaadmin,ou=Services,ou=Identities,ou=Resource s,o=Org"
    > scope:0 dereference:0 sizelimit:0 timelimit:0 attrsonly:0
    > filter: "(objectClass=*)"
    > attribute: "uid"
    > attribute: "srvprvUserPrefsPlus"
    > attribute: "mail"
    > attribute: "sn"
    > attribute: "directReports"
    > attribute: "ou"
    > attribute: "manager"
    > attribute: "l"
    > attribute: "givenName"
    > attribute: "srvprvNotificationPrefs"
    > attribute: "title"
    > attribute: "srvprvQueryList"
    > attribute: "telephoneNumber"
    > attribute: "groupMembership"
    > attribute: "srvprvHideAttributes"
    > attribute: "idamUidAlias"
    > attribute: "srvprvUserPrefs"
    > attribute: "srvprvHideUser"
    > attribute: "srvprvHideAttributes"
    > attribute: "modifyTimeStamp"
    > attribute: "objectClass"
    > 14:52:39 0 Event: LDAP Search (succeeded)
    > 14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) nds_back_search: Search Control OID 2.16.840.1.113730.3.4.2
    > 14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Sending search result entry "uid=uaadmin,ou=Services,ou=Identities,ou=Resource s,o=Org" to connection 0x34afae00
    > 14:52:39 0 Event: LDAP Search Entry Response (succeeded)
    > 14:52:39 F980F940 LDAP: (10.207.64.8:49098)(0x0013:0x63) Sending operation result 0:"":"" to connection 0x34afae00
    > 14:52:39 0 Event: LDAP Search Response (succeeded)
    >
    > --------------------
    >
    >
    > This code block repeats itself like 15 times or so.. It looks like that
    > there are 0 results...
    >
    >

    Greetings,
    This is happening because we are provided empty/null when trying to
    get the attribute from a key provided.

    If this worked correctly in 370 and does not in 402 with the latest
    Public Patch (D), then:

    1) Something was not fully updated when you upgraded & migrated the UAD

    2) Security Permissions

    3) Schema is not 100% correct in the eDirectory replica that the User
    Application is pointing to.

    I would recommend opening a Service Request at this point.

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  8. #8
    Sjoerdk NNTP User

    Re: Problems to retrieve roles catalog


    Steven Williams;241310 Wrote:
    >
    > This is happening because we are provided empty/null when trying to
    > get the attribute from a key provided.
    >
    > If this worked correctly in 370 and does not in 402 with the latest
    > Public Patch (D), then:
    >
    > 1) Something was not fully updated when you upgraded & migrated the UAD
    >
    > 2) Security Permissions
    >
    > 3) Schema is not 100% correct in the eDirectory replica that the User
    > Application is pointing to.
    >


    Thanks for your reply. It turns out that the UA driver was not correctly
    migrated. For example: i had the same problem when *opening* resources.
    Listing them went fine, opening them caused the same error. Adding some
    missing attributes via an LDAP browser and redeploying the UA driver
    kinda completed the migration (after that i had package references on
    the driver object etc. etc.).

    But.. can you point me in the direction of what attributes might be
    missing now ? I did do a schema compare and driver compare (LDAP
    attributes) with another working environment (also migrated from 3.7)
    and i can't find any differences now.

    Of course i can just delete the UA driver and redeploy a 4.0.2 version
    given the fact that it is a non-critical environment but this, of
    course, will cause all assigned roles and resources to be revoked.


    --
    Sjoerdk
    ------------------------------------------------------------------------
    Sjoerdk's Profile: https://forums.netiq.com/member.php?userid=1135
    View this thread: https://forums.netiq.com/showthread.php?t=49560


  9. #9
    Steven Williams NNTP User

    Re: Problems to retrieve roles catalog

    On 02/27/2014 03:14 AM, Sjoerdk wrote:
    >
    > Steven Williams;241310 Wrote:
    >>
    >> This is happening because we are provided empty/null when trying to
    >> get the attribute from a key provided.
    >>
    >> If this worked correctly in 370 and does not in 402 with the latest
    >> Public Patch (D), then:
    >>
    >> 1) Something was not fully updated when you upgraded & migrated the UAD
    >>
    >> 2) Security Permissions
    >>
    >> 3) Schema is not 100% correct in the eDirectory replica that the User
    >> Application is pointing to.
    >>

    >
    > Thanks for your reply. It turns out that the UA driver was not correctly
    > migrated. For example: i had the same problem when *opening* resources.
    > Listing them went fine, opening them caused the same error. Adding some
    > missing attributes via an LDAP browser and redeploying the UA driver
    > kinda completed the migration (after that i had package references on
    > the driver object etc. etc.).
    >
    > But.. can you point me in the direction of what attributes might be
    > missing now ? I did do a schema compare and driver compare (LDAP
    > attributes) with another working environment (also migrated from 3.7)
    > and i can't find any differences now.
    >
    > Of course i can just delete the UA driver and redeploy a 4.0.2 version
    > given the fact that it is a non-critical environment but this, of
    > course, will cause all assigned roles and resources to be revoked.
    >
    >

    Greetings,
    I can not at this time as we are looping through at that point and
    the output does not indicate the specific one.



    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  10. #10
    Sjoerdk NNTP User

    Re: Problems to retrieve roles catalog


    Managed to get some extra logging from the UA setting the vdata.util to
    Trace:

    This is the result of the query that was done before the Roles query. It
    retrieves all atributes of the user (the query that i posted before from
    the IDAM trace) and then ends with this code block.


    Code:
    --------------------

    2014-02-27 16:01:27,638 INFO [STDOUT] (http-0.0.0.0-8443-3) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getUserPrefs] no exception thrown, userPrefString = <?xml version="1.0" encoding="UTF-8"?><properties>
    <property>
    <key>com.novell.srprv.impl.gwt.client.roles.role s-filter-role-maxpage</key>
    <value>100</value>
    </property>
    <property>
    <key>NO_OVERRIDE_NEEDED.com.novell.srprv.impl.gwt. client.roles.system.assignments.table-preferences</key>
    <value>{"com.novell.srprv.impl.gwt.client.sort":["AssignmentDomain",true],"com.novell.srprv.impl.gwt.client.filter":{},"com .novell.srprv.impl.gwt.client.roles-visible-columns":["AssignmentDomain","AssignmentPermissions","Assign ments","EffectiveDate","Status"],"com.novell.srprv.impl.gwt.client.filter-resource-maxpage":"25"}</value>
    </property>
    <property>
    <key>com.novell.srprv.impl.gwt.client.roles.role s-filter</key>
    <value>{}</value>
    </property>
    <property>
    <key>com.novell.idm.dashboard.tasklist-pagesize</key>
    <value>500</value>
    </property>
    <property>
    <key>role-catalog-primary-sort</key>
    <value>["Name",true]</value>
    </property>
    <property>
    <key>com.novell.srprv.impl.gwt.client.roles.role s-catalog-col-customize-options</key>
    <value>{"com.novell.srprv.impl.gwt.client.roles.ro les-catalog-col-displayed":["Name"]}</value>
    </property>
    </properties>
    2014-02-27 16:01:27,640 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getEntityDefinition] VDM.getEntityDefinition(String, Locale):sys-nrf-role
    2014-02-27 16:01:27,640 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getEntityDefinition] VDM.getEntityDefinition(String, Locale):sys-nrf-role
    2014-02-27 16:01:27,641 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getEntityDefinition] VDM.getEntityDefinition(String, Locale):sys-nrf-role
    2014-02-27 16:01:27,641 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataAcce ss:getEntityResultList] VDA.getEntityResultList
    2014-02-27 16:01:27,641 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getEntityDefinition] VDM.getEntityDefinition(String, Locale):sys-nrf-role
    2014-02-27 16:01:27,642 INFO [STDOUT] (http-0.0.0.0-8443-2) DEBUG [RBPM] [com.novell.srvprv.impl.vdata.model.VirtualDataMode l:getEntityDefinition] VDM.getEntityDefinition(String, Locale):sys-nrf-role
    2014-02-27 16:01:27,643 INFO [STDOUT] (http-0.0.0.0-8443-2) ERROR [RBPM] [com.novell.srvprv.impl.servlet.service.GwtServiceR outer:doUnexpectedFailure] Got unexpected exception.
    com.google.gwt.user.server.rpc.UnexpectedException : Service method 'public abstract com.novell.srvprv.impl.gwt.client.model.nrf.RoleRe sultSet com.novell.srvprv.impl.gwt.client.IGwtServiceRoute r.roleLookup(com.novell.srvprv.impl.gwt.client.mod el.nrf.ResultSetRequestMetaGWT) throws com.novell.srvprv.impl.gwt.client.model.nrf.GwtNrf Exception' threw an unexpected exception: java.lang.NullPointerException

    --------------------


    After this nullpointer, the stack trace is presented like i posted
    before.

    From the test environment i can see that this query is executed if all
    goes well.


    Code:
    --------------------

    14:24:16 A15AA940 LDAP: (10.207.96.8:39314)(0x0008:0x63) Search request:
    base: "cn=RoleDefs,cn=RoleConfig,cn=AppConfig,cn=UserApp lication,cn=IDVAULT,ou=Identity Management,o=System"
    scope:2 dereference:0 sizelimit:0 timelimit:0 attrsonly:0
    filter: "(&(objectClass=nrfRole))"
    attribute: "nrfRoleLevel"
    attribute: "nrfRoleCategoryKey"
    attribute: "nrfLocalizedDescrs"
    attribute: "nrfLocalizedNames"
    attribute: "nrfStatus"
    attribute: "srvprvHideUser"
    attribute: "srvprvHideAttributes"
    attribute: "modifyTimeStamp"
    attribute: "objectClass"

    --------------------


    I have (of course) compared the attributes on roles between environments
    and every attribute that is present in the working environment, is also
    present in the not-working environment. However, the trace in my
    not-working environment does not even display the above query. So it
    seems to fail on the creation of the LDAP query in the userapp.

    Sorry for bothering you this long, but i'd really like to resolve this
    today or tomorrow as i will be unavailable for this customer for a long
    time after that.


    --
    Sjoerdk
    ------------------------------------------------------------------------
    Sjoerdk's Profile: https://forums.netiq.com/member.php?userid=1135
    View this thread: https://forums.netiq.com/showthread.php?t=49560


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