Hi All,

I'm currently doing an evaluation of Access Manager 3.2 (to replace our
iChain boxes).

On a fresh SLES11 SP2 box, I ran the installer, went through a basic
configuration, and I get an X for my health status. The Admin Console
and IDP are cohabitating on the same box.

Everything has a green dot, except for Heath reporting:
Health Reporting is unavailable or incomplete (X) The following error
occurred during health reporting java.lang.NullPointerException
(Required Action) Fix the cause of the error and restart the identity
provider.

From my /var/opt/novell/nam/logs/idp/tomcat/catalina.out log:

java.lang.NullPointerException
at
com.novell.nidp.servlets.NIDPServletContext.health CheckESPTrustedIDP(y:2994)
at com.novell.nidp.servlets.NIDPServletContext.getHea lth(y:176)
at
com.novell.jcc.client.JCCClientImpl$JCCRMIClient.g etHealth(y:2052)
at sun.reflect.GeneratedMethodAccessor25.invoke(Unkno wn Source)
at
sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at
sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:303)
at sun.rmi.transport.Transport$1.run(Transport.java:1 59)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport. java:155)
at
sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:535)
at
sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:790)
at
sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:649)
at
java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
at
java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)


From my /var/opt/novell/nam/logs/jcc/jcc-0.log.0 log:

INFO: Received GET: /Ex?Health:/cfg/all from 10.1.0.126:58379
Jan 11, 2013 11:46:42 AM com.novell.jcc.servlet.DispatchServlet A
INFO: looking up handler: Health
Jan 11, 2013 11:46:42 AM com.novell.jcc.servlet.DispatchServlet A
INFO: Pro/var/opt/novell/nam/logs/jcccessing service id:
idp-8F206F980F40222D
Jan 11, 2013 11:46:42 AM com.novell.jcc.handler.HealthHandler
handleRequest
INFO: <?xml version="1.0" encoding="UTF-8" standalone="no"?>
<exExceleratorResults exApplianceId="idp-8F206F980F40222D"
exMajorVersion="3" exMinorVersion="2" exResultsTimeStamp="1357922802">
<exVersion exBuild="56" exCodeName="idp" exMajor="3" exMinor="2"
exOS="Linux" exSub="1">3.2.1.56</exVersion>
<exHealth exHealthStatus="Red">
<exServiceHealth exHealthStatus="Failed"
exServiceName="/cfg/services">
<exDescription exHealthStatus="Passed">Identity Server
Configuration</exDescription>
<exDescription exHealthStatus="Passed">Configuration
Datastore</exDescription>
<exDescription exHealthStatus="Passed">User
Datastores</exDescription>
<exDescription exHealthStatus="Passed">Signing, Encryption and
SSL Connector Keys</exDescription>
<exDescription exHealthStatus="Failed">Health report is
unavailable or incomplete.</exDescription>
</exServiceHealth>

Does anyone have any suggestions on where to look?

Thanks,
Jason


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