Hello,

VERSIONS:- SLES 11 SP1
ACCESS MANAGER: ADMINISTRATION - VERSION 3.1.4-27 [/B]

NAGIOS IS ALERTING SOCKET TIMEOUT ERROR FOR SOME OF OUR BACKEND SERVERS.
TO GET AN CLEAR IDEA WE RAN WGET COMMAND FROM ACCESS GATEWAY SERVERS FOR
THAT PROXY AND OUT OF 5 ATTEMPTS ONE ATTEMPT WAS FAILING.

COMMAND USED: WGET <URL FOR PROXY>
BELOW ARE THE LOGS TAKEN FROM ICS_DNY.LOG ON ACCESS GATEAY SERVER WHEN
THE COMMAND FAILS:--

11 20:12:12 WDHPRODAMG01 : AM#504520000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#I: AMEVENTID#16790:
STATUS:302 /0 CLEN:0/0 CACHE ERR:1000 GET *ANALYTICS.PERSECO.COM*/
PR:PERSECO_ANALYTICS [10.10.58.139:51418->10.10.123.77:443 - -] [-]
SRV:0X9277C7D4->0X9277C7D4/0 TYPE:400000 PR:0X91A668E0 CONIL) OGNIL)
0 (REDIR:0) (0XAA6DB020.0XA550FD60) (CON:48292/R:1 @:0)
FEB 11 20:12:12 WDHPRODAMG01 : AM#504503000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#16792:
RESOLVESERVICE: REQHOST:ESP.HAVIGS.COM SVC:0X90E157D4.100.DBMH-MASTER
CHILDCNT:13 [DEFCHILD:0X9277F7D4.200.DBMH-CHILD -- CCNT:0]
MATCHED:'1:SERVICE 0X92794020.20.PBMH-MASTER ' NO PATHMATCH!!
SETSERVICEPTR(0X90E157D4 0X90E157D4 -> 0X92794020)2
FEB 11 20:12:12 WDHPRODAMG01 : AM#504503000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#16792:
REQU:1:0X9290F020:0XAE29E6C0:0X92794020:
'ESP.HAVIGS.COM:/LAGBROKER?C=SECURE/NAME/PASSWORD/URI&%22HTTPS://ANALYTICS.PERSECO.COM:443/%22'78
[10.10.58.139:59798 -> 10.10.123.85:443]
FEB 11 20:12:12 WDHPRODAMG01 : AM#504504000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#16792: LAGBROKER
RETURN URL = HTTPS://ANALYTICS.PERSECO.COM:443/
CONTRACT:SECURE/NAME/PASSWORD/URI
FEB 11 20:12:12 WDHPRODAMG01 : AM#504530000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0:
GETOBJECTINDEX - FREELIST = -1(65535/65535), ROOTNODECURRENT = 1004
FEB 11 20:12:12 WDHPRODAMG01 : AM#504530000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0:
GETOBJEXTINDEX - FREELIST POINTS TO EMPTY LIST, ROOTNODECURRENT = 1004
FEB 11 20:12:12 WDHPRODAMG01 : AM#504530000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0:
GETOBJDEXINDEX - ALLOCATE NEW BLOCK, ROOTNODECURRENT = 1004
FEB 11 20:12:12 WDHPRODAMG01 : AM#504530000:
AMDEVICEID#AG-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0:* ADDNODE -
FAILED, IBLOCK = 1004 IS GREATER THAN MAX_BLOCKS
Feb 11 20:12:12 wdhprodamg01 : AM#504530000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0:
[B]getObjectIndex - addNodeFailed*
Feb 11 20:12:12 wdhprodamg01 : AM#104504000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0: *IAgent
GetObjectIndex failed*


And log when command is success:

Feb 11 19:55:50 wdhprodamg01 : AM#504503000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375:
Requ:1:0x96abf020:0xa8018370:0x927947d4:
'esp.havigs.com:/nesp/app/plogin?c=secure/name/password/uri&%22https://esp.havigs.com:443/LAGBroker?%22https://*analytics.perseco.com*:443/%22%22'127
[10.10.58.139:50875 -> 10.10.123.85:443] id
Feb 11 19:55:50 wdhprodamg01 : AM#504504000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375:
esp-req-login added-xlib gotCookie
Feb 11 19:55:50 wdhprodamg01 : AM#504503000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375:
Connecting Connect uriInfo:0x96abf7bc henty:0x90ddaa80
entry->acclFillPort:8080 RR RR:got 0x90dd9c28:0x90ddb2f0:127.0.0.1
noPersist .
Feb 11 19:55:50 wdhprodamg01 : AM#504515000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#0: Connection
Established with (127.0.0.1:8080) from (127.0.0.1:50715) [0x98fd8330
fd:105]
Feb 11 19:55:50 wdhprodamg01 : AM#504503000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: Sending
request to origin server 127.0.0.1:8080 (bd7955b5.bd7955b5)
Feb 11 19:55:50 wdhprodamg01 : AM#504503000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: after
appending secure flag (Set-Cookie:
JSESSIONID=5B638202143171EB546BFBB068FA5B0F; Path=/nesp; secure )
Feb 11 19:55:50 wdhprodamg01 : AM#504509000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: Received
response from origin server, status = 302 (127.0.0.1:8080)
Feb 11 19:55:50 wdhprodamg01 : AM#504508000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: startFill
- compressFlags = 0
Feb 11 19:55:50 wdhprodamg01 : AM#504503000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: Start
Response to Browser 'cache_miss' [L4Health pending:0]
Feb 11 19:55:50 wdhprodamg01 : AM#504517000:
AMDEVICEID#ag-788B7758DAA1CBD5-0: AMAUTHID#0: AMEVENTID#12375: [HTTP/1.0
302 Moved Temporarily] clen: 0 [200 1.0]



Please help me in this.


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pborate
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