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Thread: Workflow from email

  1. #1
    chornfeldt NNTP User

    Workflow from email


    I am hoping someone can tell me if this process is possible. We have
    recently purchased Aegis 3.0 (in the last couple weeks or so) and are
    looking to create an automated workflow for adding temporary local admin
    access to servers. The flow would go as follows: (Thank you in advance
    for any information)

    Step 1 – email is sent to an Aegis monitored mailbox from Remedy (or a
    remedy plugin offers the information instead) with the following
    information
    - Username
    - Group name user needs to be added to (group will be the name of the
    server they need access to)
    - Date access is to start
    - Date access is to end
    - Email address of user

    Step 2 – Aegis reads all the information from this email and
    automatically inputs into the Aegis workflow using the DRA Add user to
    group plugin.
    Step 3 – Aegis sends an email to the user notifying them their account
    is going to be added.
    Step 4 – Aegis adds the user to the group on the start date
    Step 5 – Aegis sends an email to the user notifying them their account
    will be removed, also asks if they would like to extend their access
    time by 2 days.
    Step 6 – User replies and Aegis takes the information. If yes (step 7),
    if no (step 8)
    Step 7 – User account access to the group is extended by 2 days.
    Step 8 – Aegis removes the user on the end date using the DRA remove
    user from group plugin.
    Step 9 – Aegis sends an email notifying the user their account no longer
    has access to _____.


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    chornfeldt
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  2. #2
    tobirobi NNTP User

    Re: Workflow from email


    Hello,

    i think its possible.
    I did not know this DRA Add User plugin but i think you can get what you
    want with the dsmod group command-line. There is a technet article for
    that adding a member to a group.
    http://tinyurl.com/cm6wk3x
    http://tinyurl.com/cj3dvyg

    look at these links. i think they can help you.

    The rest of your steps are easier to implement.

    Regards,
    Tobias


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    tobirobi
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