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Thread: iManager help needed

  1. #1
    rkatcher NNTP User

    iManager help needed


    My iManager seems to have problems. Some things appear to work, others
    do not and I don't have a clue what's going on. Is there a way I can
    check that iManager is installed, configured and working properly? The
    specific problem I have right now is that I log in to iManager and
    expand storage. There I click on pools. It thinks for a minute and the
    returns the message *Error: This user does not have the correct
    credentials to authenticate to the CIMOM client.* If I look in
    /var/log/messages I see two entries.

    openwbem: PAM_NAM: nds_authenticate: ldap_compare failed with crypted
    password
    openwbem: PAM_NAM: pam_sm_authenticate: NDS Login failed

    Can someone tell me how I can correct this? Thanks.

    PS: The user account in question is my admin account. I'm absolutely
    sure of the password and, in fact, am logged in to iManager using it.


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  2. #2
    Wolfgang Schreiber NNTP User

    Re: iManager help needed

    Google show >280 hits for
    imanager "authenticate to the CIMOM client" site:Novell.com

    Did you check some of these suggestions there?

    Wolfgang



    On 26.01.2012 16:06, rkatcher wrote:
    >
    > My iManager seems to have problems. Some things appear to work, others
    > do not and I don't have a clue what's going on. Is there a way I can
    > check that iManager is installed, configured and working properly? The
    > specific problem I have right now is that I log in to iManager and
    > expand storage. There I click on pools. It thinks for a minute and the
    > returns the message *Error: This user does not have the correct
    > credentials to authenticate to the CIMOM client.* If I look in
    > /var/log/messages I see two entries.
    >
    > openwbem: PAM_NAM: nds_authenticate: ldap_compare failed with crypted
    > password
    > openwbem: PAM_NAM: pam_sm_authenticate: NDS Login failed
    >
    > Can someone tell me how I can correct this? Thanks.
    >
    > PS: The user account in question is my admin account. I'm absolutely
    > sure of the password and, in fact, am logged in to iManager using it.
    >
    >


  3. #3
    rkatcher NNTP User

    Re: iManager help needed


    OK, I looked at doc 3417215. A few items in, it suggests checking the
    UID and GID of the user. I did so and am so disturbed by what I think I
    see, I'm not sure what to do next. Let me describe my setup to make
    things clear (I hope). At my organization level, I have an admin user.
    This is THE admin user...the God of my directory. Under the
    organization, I have departments....Biology, Geophysics, Chemistry, etc.
    Each of these departments has a user named Admin. This user is set up
    with rights that are restricted to within that department and each one
    has it's own unique password. When I log in to iManager, I'm using the
    top level Admin account. When I look at the Unix profile of that Admin
    and compare to the results I get when I do the command *id admin* they
    are different! In fact id admin gives me the uid of the Admin account
    under the geophysics department! Furthermore, I see no way to get the id
    command to give information for any of the other Admin users. To make
    matters worse, every one of these Admin users unix profiles shows their
    home directory to be /home/Admin. These are different users in different
    contexts! Am I misreading this situation, or has Novell completely
    ignored user contexts? One of the most wonderful things about the
    directory was the ability to group users in their proper contexts (and
    incidentally minimize name conflicts). What exactly is going on
    here....and how do I fix things. Does Novell really ignore user contexts
    on linux? On Novell, all these users have unique home directories in a
    folder structure organized around departmental folders that mirror my
    directory tree. How do I continue this configuration as I move to linux?


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  4. #4
    kjhurni NNTP User

    Re: iManager help needed


    Try looking at TID #7007187
    However, I'm not sure that's the ultimate cause given the error message
    you see in the /var/log/messages

    I am ASSUMING that the errors you see in /var/log/messages are what
    show up when you try to login to iManager on that server?


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  5. #5
    rkatcher NNTP User

    Re: iManager help needed


    I looked at the TID. I don't see any indication of a port conflict. And
    no, it is not when I try to login to iManager. I am able to log in to
    iManager without a problem. After I log in, I try to look at Storage.
    That is when I get this message. I cannot look at storage pools,
    partitions, volumes, etc.


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  6. #6
    magic31 NNTP User

    Re: iManager help needed


    rkatcher;2170770 Wrote:
    > My iManager seems to have problems. Some things appear to work, others
    > do not and I don't have a clue what's going on. Is there a way I can
    > check that iManager is installed, configured and working properly? The
    > specific problem I have right now is that I log in to iManager and
    > expand storage. There I click on pools. It thinks for a minute and the
    > returns the message *Error: This user does not have the correct
    > credentials to authenticate to the CIMOM client.* If I look in
    > /var/log/messages I see two entries.
    >
    > openwbem: PAM_NAM: nds_authenticate: ldap_compare failed with crypted
    > password
    > openwbem: PAM_NAM: pam_sm_authenticate: NDS Login failed
    >
    > Can someone tell me how I can correct this? Thanks.
    >
    > PS: The user account in question is my admin account. I'm absolutely
    > sure of the password and, in fact, am logged in to iManager using it.


    Not sure, but have you checked on all the servers involved (the one
    running iManager, the one with the volume and possible reference OES
    servers) are not running with an expired certificate? That would be the
    first thing I'd check.

    If the certificates are ok, also have a look at the LUM
    configuration/namcd service and how the 'namconfig cache_refresh' is
    handled on these servers.


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    can bring to this world
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