NetIQ IDM 4.0.2 AE /
SSPR 3.2

eDirectory 8.8.8 SP7
Binary Version: 20701.48
Root Most Entry Depth: 0
Product Version: eDirectory for Linux x86_64 v8.8 SP7 [DS]

We have followed the guide for SSPR, and setup successfully "Forgotten
Password" solution. but now we want to enable "HelpDesk" modue. We have
setup the eDirectoty rights for the Helpdesk "Group" as we did it for
"Proxy User". But when we test
we get the following error: *"New password does not meet rule

If i add "admin" user in the Helpdesk group, then it works, so I guess
there is some permission issues.

while doing it as admin, i see the operation DoExtended: Extension
Request OID: 2.16.840.1.113719. has a outcome in the
logs, but while performing the same operation with a normal user which
is member of
Helpdesk group the this Extension request oid operation does not have
more outcome in the logs.

I was wondering, does anyone have a detailed rights description for the
Helpdesk module to work, as its descried for proxy user in the SSPR


passwordCheckInfo string:
{"version":2,"strength":44,"match":"NO_MATCH","mes sage":"New password
does not meet rule requirements","passed":false,"errorCode":4006}

Ldap log:
1535747840 LDAP: [2014/11/28 12:21:23.264]
( DoExtended: Extension Request OID:
153574784 LDAP: [2014/11/28 12:21:23.267] (
Sending operation result 0:"":"" to connection 0xf0a6000

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