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Can you post the uncommented lines of your /etc/sudoers file?

sudo grep -v '^#' /etc/sudoers

Also, did this ever work? Does it work in other environments? What
event time period fails? Which ones work? Is this an appliance or a
regular installation Are you on Sentinel 7.0 SP1 or Log Manager or some
other patches of other versions?

Good luck.
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