All,

Has anybody setup/utilized the Helpdesk functionality within SSPR?
We're looking to deploy this within the next week and were curious on
how best to audit.

What we're after is a report to show every time a user (Helpdesk)
assists an end user with a password reset. We're going to use this log
to ensure that proper processes were followed leading up to the password
reset.

Thank you for any assistance!


--
e110019
------------------------------------------------------------------------
e110019's Profile: https://forums.netiq.com/member.php?userid=7435
View this thread: https://forums.netiq.com/showthread.php?t=53368