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Thread: Mail queue - where is it?

  1. #1
    Nicolai Jensen NNTP User

    Mail queue - where is it?

    Hi,

    We just had a malfunctioning SMTP server. It was sort of down for some
    time.

    Now we are missing some notification emails.
    We configured the UA to use exactly that mail server (not postfix on the
    UA).
    Would our mails somehow be in queue on the UA server, if so, where?

    Or in other words, how does emailing work in userapp?

    (A side note here, the mail admin said, that the mail server "might" have
    accepted the mails, and eaten them. In that case our mails is ofcourse
    gone).

  2. #2
    Steven Williams NNTP User

    Re: Mail queue - where is it?

    On 04/30/2015 09:52 AM, Nicolai Jensen wrote:
    > Hi,
    >
    > We just had a malfunctioning SMTP server. It was sort of down for some
    > time.
    >
    > Now we are missing some notification emails.
    > We configured the UA to use exactly that mail server (not postfix on the
    > UA).
    > Would our mails somehow be in queue on the UA server, if so, where?
    >
    > Or in other words, how does emailing work in userapp?
    >
    > (A side note here, the mail admin said, that the mail server "might" have
    > accepted the mails, and eaten them. In that case our mails is ofcourse
    > gone).
    >

    Greetings Nicolai,
    What version of UserApp and which Application server are you
    deployed on? The story is slightly different depending.

    --

    Sincerely,
    Steven Williams
    Lead Software Engineer
    NetIQ

  3. #3
    Nicolai Jensen NNTP User

    Re: Mail queue - where is it?

    On Thu, 30 Apr 2015 14:10:37 +0000, Steven Williams wrote:

    Hello

    402D

    > On 04/30/2015 09:52 AM, Nicolai Jensen wrote:
    >> Hi,
    >>
    >> We just had a malfunctioning SMTP server. It was sort of down for some
    >> time.
    >>
    >> Now we are missing some notification emails. We configured the UA to
    >> use exactly that mail server (not postfix on the UA).
    >> Would our mails somehow be in queue on the UA server, if so, where?
    >>
    >> Or in other words, how does emailing work in userapp?
    >>
    >> (A side note here, the mail admin said, that the mail server "might"
    >> have accepted the mails, and eaten them. In that case our mails is
    >> ofcourse gone).
    >>

    > Greetings Nicolai,
    > What version of UserApp and which Application server are you
    > deployed on? The story is slightly different depending.



  4. #4
    Nicolai Jensen NNTP User

    Re: Mail queue - where is it?

    On Thu, 30 Apr 2015 14:45:52 +0000, Nicolai Jensen wrote:

    > On Thu, 30 Apr 2015 14:10:37 +0000, Steven Williams wrote:
    >
    > Hello
    >
    > 402D


    What I did to get the mails back was to restart the userapp server.

    Once it got back up, it started to send the mails right away.
    I still wonder where the mailqueue is though.


    >
    >> On 04/30/2015 09:52 AM, Nicolai Jensen wrote:
    >>> Hi,
    >>>
    >>> We just had a malfunctioning SMTP server. It was sort of down for some
    >>> time.
    >>>
    >>> Now we are missing some notification emails. We configured the UA to
    >>> use exactly that mail server (not postfix on the UA). Would our mails
    >>> somehow be in queue on the UA server, if so, where?
    >>>
    >>> Or in other words, how does emailing work in userapp?
    >>>
    >>> (A side note here, the mail admin said, that the mail server "might"
    >>> have accepted the mails, and eaten them. In that case our mails is
    >>> ofcourse gone).
    >>>

    >> Greetings Nicolai,
    >> What version of UserApp and which Application server are you
    >> deployed on? The story is slightly different depending.




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