Following the upgrade instructions in the Filr 1.2 documentation, I attempted to upgrade my single server Filr 1.1 appliance to version 1.2. My Filr server is a virtual server hosted on Microsoft Hyper-V. The upgrade did not succeed. Specifically, I can login to the Novell Filr configuration website, but if I go to System Services the Novell Filr service status is "Stopped" and I cannot get it to change to "Running." Also, the Novell Filr administration and user access website is inaccessible. Even if I clear browser cache, I cannot get the website to load. In Addition, I notice at the Filr appliance console it says access denied.

If anyone can help me with this situation, I would greatly appreciate it. Thank you.