I've installed a new IDM 4.5 remote loader to a new 64-bit Windows
2012R2 server. I tried to patch it with IDM45_Engine_RL_SP1 but I always
end up "failed" as green text console says. This is my first time I
cannot install a normal patch that is supposed to be installable by
everyone.

I could just replace the files but I'd rather do it the supported way.

I probably haven't read all docs well enough but I am a bit stuck and
could use help. And the links from the
http://download.novell.com/Download?...d=j0aA-gW6nio~ patch readme
document are broken. So if anyone knows how to do it correctly I could
use a hint.

Thanks,
Pekka

-------------

Here is the output from the install console:

Files to be copied from
C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image\patch\Windows\RL\64-bit are:
dhutilj.dll
dirxml_remote.exe
dirxml_remoteRes.dll
dirxml_remote_jni.dll
dirxml_remote_msg.dll
jvmload.dll
novlactj.dll

Files to be copied from
C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image\patch\Windows\RL\lib are:
dirxml.jar
dirxml_misc.jar
dirxml_remote.jar
jsso-prov.jar

C:\Novell\RemoteLoader\lib\dirxml.jar
C:\Novell\RemoteLoader\lib\dirxml_misc.jar
C:\Novell\RemoteLoader\lib\dirxml_remote.jar
C:\Novell\RemoteLoader\lib\jsso-prov.jar [Failed]

__________________________________________________ __________________________________________________
Upgrade failed.
Check logs,Start eDirectory and Remote Loader services.
Logs are located at:
C:\Users\xxx\AppData\Local\Temp\4\\logs\idmPatchIn stall.log
Backup folder is created at: C:\Users\xxx\PatchInstallBackup

------------

And here are the contents of idmPatchInstall.log:

==== LogInstallInfo ========================================
INSTALLER_LOG= C:\Users\xxx\AppData\Local\Temp\4\\logs\idmPatchIn stall.log
==== IDMPatchInstallerApp ==================================
INSTALLER_TITLE= NetIQ Identity Manager Patch Installer
INSTALLER_UI=GUI
OS_NAME=Windows Server 2012
==== IDMPatchInstallerView =================================
OS_ARCH=X86_64
INSTALLER_UI= GUI
ROOT_USER=true
IDM_VERSION=4.5
PATCH_VERSION=4.5.1.0
METADIRECTORY_SERVER_INSTALLED=false
CONNECTED_SYSTEM_INSTALLED=true
CONNECTED_SYSTEM_INSTALL_LOCATION=C:\Novell\Remote Loader
DOT_NET_REMOTELOADER_INSTALLED=true
DOT_NET_REMOTELOADER_INSTALL_LOCATION=C:\novell\re moteloader.NET
X64_CONNECTED_SYSTEM_INSTALLED=true
X64_CONNECTED_SYSTEM_INSTALL_LOCATION=C:\Novell\Re moteLoader
==== DoWindowsPatchInstallation ============================
Install Metadirectory engine patch= false
Install 32-Bit Remote Loader service patch= false
Install 64-Bit Remote Loader service patch= true
Install DotNetRemote Loader service patch= false (also tried with .net
with same result)
Command executed for invoking patch install=
"C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image\config\patchUpgrade.bat"
false false true false
"C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image" 4.5.1.0
"C:\Users\xxx\AppData\Local\Temp\4\\logs"
Installing.....
Files to be copied from
C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image\patch\Windows\RL\64-bit are:
dhutilj.dll
dirxml_remote.exe
dirxml_remoteRes.dll
dirxml_remote_jni.dll
dirxml_remote_msg.dll
jvmload.dll
novlactj.dll

Files to be copied from
C:\Users\xxx\Desktop\IDM45_Engine_RL_SP1\cd-image\patch\Windows\RL\lib are:
dirxml.jar
dirxml_misc.jar
dirxml_remote.jar
jsso-prov.jar

C:\Novell\RemoteLoader\lib\dirxml.jar
C:\Novell\RemoteLoader\lib\dirxml_misc.jar
C:\Novell\RemoteLoader\lib\dirxml_remote.jar
C:\Novell\RemoteLoader\lib\jsso-prov.jar
Installation Failed.
Upgrade failed.
Check logs,Start eDirectory and Remote Loader services.
Logs are located at:
C:\Users\xxx\AppData\Local\Temp\4\\logs\idmPatchIn stall.log
Backup folder is created at: C:\Users\xxx\PatchInstallBackup