Hi!
Did open different thread for this case. It's described also here https://forums.novell.com/showthread...90#post2397390.
ZCM 11.3.2.0, ZENworks Full Disk Encryption 11.3.2.46600. On one device (LENOVO ThinkPad T450s) we can't get installed FDE MSI-components. It does get errors during ZCM Agent setup. This Lenovo is equipped with Opal 2 Self-Encrypting Drive.
In ZPA.status during Agent setup I see ...
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KEY_PROGRESS_novell-zenworks-fde-api-11.3.2.247.x86-64.msi_63_66_95
KEY_PRE_AGENT_PKG_INSTALL_FAILURE_novell-zenworks-fde-api-11.3.2.247.x86_64.msi
KEY_PROGRESS_novell-zenworks-fde-sec-11.3.2.247.x86-64.msi_64_66_96
KEY_PRE_AGENT_PKG_INSTALL_FAILURE_novell-zenworks-fde-sec-11.3.2.247.x86_64.msi
KEY_PROGRESS_novell-zenworks-fde-11.3.2.46600.msi_65_66_98
KEY_PRE_AGENT_PKG_INSTALL_FAILURE_novell-zenworks-fde-11.3.2.46600.msi
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And in zfde_install_log.txt ...
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MSI (s) (24:40) [21:10:24:013]: Note: 1: 1722 2: CallFDEPrerequisiteCheckerAtInstall 3: C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\ 4: "C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\\FdePrequisiteChecker.exe" -in "C:\Windows\novell\zenworks\bin\downloads\dmi. ini"
CustomAction CallFDEPrerequisiteCheckerAtInstall returned actual error code -902 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (24:40) [21:10:24:013]: Product: Novell ZENworks Full Disk Encryption-x64 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CallFDEPrerequisiteCheckerAtInstall, location: C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\, command: "C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\\FdePrequisiteChecker.exe" -in "C:\Windows\novell\zenworks\bin\downloads\dmi. ini"
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CallFDEPrerequisiteCheckerAtInstall, location: C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\, command: "C:\Windows\TEMP\{4009C00C-6449-442B-8BDF-224AA85498FD}\\FdePrequisiteChecker.exe" -in "C:\Windows\novell\zenworks\bin\downloads\dmi. ini"
Action ended 21:10:24: CallFDEPrerequisiteCheckerAtInstall. Return value 3.
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So, FdePrequisiteChecker.exe failed. Tried to run it from command-line, but wo visible feedback.
Any ideas what is going on?
Alar.