hi guys,
We recently updated to GW2014. After that, several NEW users were created and associated in GW2014 web console. Some computers have not been updated to GW2014 client and run GW2012 client. When a NEW user (created under GW2014) logs in and uses GW client 2012, the client seems not to know that there is an email account associated with the user. So the user needs to type in his email and password into GW and then it works. Problem goes away after updating to GRoupwise 2014 client.

Any suggestion would be appreciated.