Having an issue with some machines at a location when printing from

When they try to print an email, either half of the text gets cut off
the page, or the email gets printed, but very small. Kind of like the
print area is only about 2-3" from the left edge of the page, normal
sized fonts get cut off, if the entire email prints it's very small.

Happens on both version 14.0.1 and 14.0.2, running on win7 64bit.

Any suggestions?