Hi,

We are seeing a similar problem to the engine not staying loaded with the PROXY agent (Engine is now fixed with a patch 2.6.1-x64-19)

Platform = Windows 8.1 64bit Novell Client installed and SLP appears to be working.
Proxy Agent installed 2.6.1-x64-12

The agent starts and then immediately stops

Any help will be appreciated.

Below is a copy of the log file. It appears to me that it can't find the TREE?

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EGORY>0</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>2</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>3</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>4</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>5</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>6</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32783</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32784</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32785</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32786</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32787</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32788</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32789</CATEGORY><LEVEL>2</LEVEL></ENTRY></EVENTLOGLOGLEVELMAP><DEBUGPORTLOGLEVELMAP><ENTRY>< 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01 2015-09-23 10:03:44 36000 0 8001 2020 2544 Initializing Logger, opening new log file "C:\ProgramData\Novell\File Reporter\Agent\log\nfragent-20150923-100344.log".
01 2015-09-23 10:03:44 36000 0 8001 2020 2544 This Logger class instance [0000000972C0A650] was initialized at 2015:09:23:10:03:44 in Process ID # 2020.
01 2015-09-23 10:03:44 36000 0 8001 2020 2544 OS Version Info = "O.S. Name: Microsoft Windows, Architecture: x86_64, Platform ID: 2, Version: v6.3, Build: 0, SP: v0.0 [], Product Type: 1, Suite Mask: 0x40000100", OS Bits = 64, Application binary file spec = "C:\Program Files\Novell\File Reporter\Agent\NFRAgent.exe", Application Bits = 64, Application Version = "".
01 2015-09-23 10:03:44 36000 0 8001 2020 2544 This is the first time that a Logger thread has been started for this class instance.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is getting program path information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed getting program path information, bOK = 1, path = "C:\Program Files\Novell\File Reporter\Agent".
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed setting the SRS Signature, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed getting Operational Data [Phase I], bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Loading the Configuration...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Validating data path information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed validating data path information, Data Path = "C:\ProgramData\Novell\File Reporter\Agent\data", bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Validating the HeartBeat configuration information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed validating the HeartBeat configuration information, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Validating the Request/Comand Handler configuration information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed validating the Request/Command Handler configuration information, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed loading the Configuration, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Configuring the Logging subsystem [Phase II]...
82 2015-09-23 10:03:44 36000 0 ff04 2020 2544 <CONFIG><LOGPATH>C:\ProgramData\Novell\File Reporter\Agent\log</LOGPATH></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff05 2020 2544 <CONFIG><LOGFILEBASENAME/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff05 2020 2544 <CONFIG><LOGFILEBASENAME>nfragent</LOGFILEBASENAME></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff08 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff07 2020 2544 <CONFIG><ROLLOVERTYPE>2</ROLLOVERTYPE><FILESTORETAIN>10</FILESTORETAIN><FILESIZEMAX>10485760</FILESIZEMAX></CONFIG>
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed configuring the Logging subsystem [Phase II], bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Getting Operational Data [Phase II]...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is determining its own local system name...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed determining its own local system name, Result = 0, bOK = 1, Name = "XXNFRPROXY2".
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is determining its own DNS FQDN...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed determining its own DNS FQDN, Result = 0, bOK = 1, Name = "xxnfrproxy2".
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is getting O.S. version information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed getting O.S. version information, Result = 0, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is getting file version information for itself ["C:\Program Files\Novell\File Reporter\Agent\NFRAgent.exe"]...
82 2015-09-23 10:03:44 36000 0 ff11 2020 2544 <CONFIG><AppVersion>2.6.1.7</AppVersion></CONFIG>
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed getting file version information for itself ["C:\Program Files\Novell\File Reporter\Agent\NFRAgent.exe"], Version = "2.6.1.7", Result = 0, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is calculating & settings the Server DS Capability Flags...
01 2015-09-23 10:03:44 36000 5 8003 2020 4808 GetServerDSCapabilityFlags() - The Primary Domain SID for the local system is empty. This system is not part of an AD domain.
01 2015-09-23 10:03:44 36000 5 8003 2020 4808 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are loaded.
01 2015-09-23 10:03:44 36000 5 8003 2020 4808 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are initialized.
01 2015-09-23 10:03:44 36000 5 8003 2020 4808 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are using the Windows version of XTIER.
01 2015-09-23 10:03:44 36000 5 8003 2020 4808 GetServerDSCapabilityFlags() - This system has Novell eDir XPLAT capability.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent completed calculating & settings the Server DS Capability Flags, nFlags = 26, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed getting Operational Data [Phase II], bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Getting Operational Data [Phase III]...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is getting the Primary eDirectory Tree Name...
01 2015-09-23 10:03:44 36000 2 0001 2020 4808 ML: Agent is finished getting the Primary eDirectory Tree Name [""], Result = 179.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed getting Operational Data [Phase III], bOK = 1.
82 2015-09-23 10:03:44 36000 0 ff08 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff09 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff0f 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Loading saved state information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed loading state information, bOK = 1.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Called TestServerSecurityForComponent(..., security_configuration_type_agent, L"CMDCNFR-MAS001\nfrproxy", L"", ...), bSecurityOK = 0, Result = 215.
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: - CfgWizTestAccountRights() - Called GetSIDFromAccount("", "CMDCNFR-MAS001\nfrproxy", ...), Result = 215.
01 2015-09-23 10:03:44 36000 4 0001 2020 4808 ML: Attempting to fix the incorrect and/or missing security settings for the Proxy account & Proxy Rights group on the local system...
01 2015-09-23 10:03:44 36000 2 0001 2020 4808 ML: Called SetupServerSecurityForComponent(..., L"", security_configuration_type_agent, L"CMDCNFR-MAS001\nfrproxy", L"", ...), bSecurityOK = 0, Result = 215.
01 2015-09-23 10:03:44 36000 2 0001 2020 4808 ML: - CfgWizGrantRightsToAccount() - Called GetSIDFromAccount("", "CMDCNFR-MAS001\nfrproxy", ...), Result = 215.
01 2015-09-23 10:03:44 36000 1 0001 2020 4808 ML: Failed to initialize 1 or more components and/or subsystems. Agent is switching to stop-pending state.
82 2015-09-23 10:03:44 36000 0 ff08 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff09 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2015-09-23 10:03:44 36000 0 ff0f 2020 2544 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Agent is shutting down...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Stopping the Security Context Pool Service...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Saving state information...
01 2015-09-23 10:03:44 36000 5 0001 2020 4808 ML: Completed saving state information, bOK = 1.
01 2015-09-23 10:03:44 36000 2 0001 2020 4808 ML: Agent has shut down. Thread is terminating...
01 2015-09-23 10:03:44 36000 0 8001 2020 2544 Shutting down the Logger. Closing log file "C:\ProgramData\Novell\File Reporter\Agent\log\nfragent-20150923-100344.log".
81 2015-09-23 10:03:44 36000 0 8001 2020 2544 <LOGFILECLOSE/>