We have a Novell Messenger 3.0.0 installation running in OES Linux SLES 11 SP3. It was migrated from netware int eh summer and has been running fine since.

Yesterday the archive agent fell over with a segfault and we restarted it, but every time the hourly indexing process runs it segfaults again - even if we try and run the indexing process manually via the web GUI, the segfault is always in libqfind.so.2 as shown in /var/log/messages:

Oct 6 09:27:03 magrathea kernel: [ 1000.521075] do_general_protection: 27 callbacks suppressed
Oct 6 09:27:03 magrathea kernel: [ 1000.521086] nmaa[4116] general protection ip:f77603da sp:f675b364 error:0 in libqfind.so.2[f775e000+4000]
Oct 6 09:29:17 magrathea kernel: [ 1134.089866] nmaa[5586]: segfault at a63f7ffb ip 00000000f770d3d8 sp 00000000f6708364 error 6 in libqfind.so.2[f770b000+4000]
Oct 6 10:00:00 magrathea kernel: [ 2977.435475] nmaa[5726] general protection ip:f778a3de sp:f6785364 error:0 in libqfind.so.2[f7788000+4000]
Oct 6 10:05:29 magrathea kernel: [ 3306.394617] nmaa[6724]: segfault at 18 ip 00000000f77153e7 sp 00000000f6710360 error 6 in libqfind.so.2[f7713000+4000]

The AA logs don't show any errors they just stop when the agent crashes:

Novell Messenger Archive Agent
1006naa.002

09:11:05 6D0 CFG Warning: Increased maximum available file descriptors to 5225 (from 1024)
09:11:05 6D0 ************************* Initializing ************************
09:11:05 6D0 CFG IP/DNS Address: 10.0.0.210
09:11:05 6D0 CFG IP Bind to Address: False
09:11:05 6D0 CFG Port: 8310
09:11:05 6D0 CFG Threads: 15
09:11:05 6D0 CFG Maximum connections: 5120
09:11:05 6D0 CFG SSL: Enabled
09:11:05 6D0 CFG SSL Cert Path: /opt/novell/messenger/certs
09:11:05 6D0 CFG SSL Cert File: /opt/novell/messenger/certs/magrathea.crt
09:11:05 6D0 CFG SSL Key File: /opt/novell/messenger/certs/magrathea.key
09:11:05 6D0 CFG Work Path: /var/opt/novell/messenger/temp
09:11:05 6D0 CFG Archive Queue Path: /var/opt/novell/messenger/aa/queue
09:11:05 6D0 CFG Message Transfer Protocol: Enabled
09:11:05 6D0 CFG Message Transfer Protocol Port: 8312
09:11:05 6D0 CFG Log Path: /var/opt/novell/log/messenger/aa
09:11:05 6D0 CFG Log to disk: Yes
09:11:05 6D0 CFG Log Level: Normal
09:11:05 6D0 CFG Log Max Age (in days): 14
09:11:05 6D0 CFG Log Max Size (in MB): 128
09:11:05 6D0 CFG Web Console: Enabled
09:11:05 6D0 CFG Web Console Port: 8399
09:11:05 6D0 CFG Web Console SSL: Enabled
09:11:05 6D0 ARC Archive queue initialization...
09:11:05 6D0 MTP Message Transfer Protocol initialization...
09:11:16 6D0 APL Client/Server initialization...
09:11:16 B70 TCP Starting NMAA-TCP-LISTENER
09:11:16 6D0 WEB Web Console initialization...
09:11:21 B70 TCP Starting NMAA-TCP-DISPATCHER
09:27:02 B70 ARC Update of Indexes Started
09:27:02 B70 ARC Updating Index 201008
09:27:02 B70 ARC Update of Index 201008 Complete
09:27:02 B70 ARC Updating Index 200706
09:27:02 B70 ARC Update of Index 200706 Complete
09:27:02 B70 ARC Updating Index 201002
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09:27:02 B70 ARC Updating Index 201202
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09:27:02 B70 ARC Updating Index 200910
09:27:02 B70 ARC Update of Index 200910 Complete
09:27:02 B70 ARC Updating Index 200511
09:27:02 B70 ARC Update of Index 200511 Complete
09:27:02 B70 ARC Updating Index 201501
09:27:02 B70 ARC Update of Index 201501 Complete
09:27:02 B70 ARC Updating Index 201309
09:27:02 B70 ARC Update of Index 201309 Complete
09:27:02 B70 ARC Updating Index 200606
09:27:02 B70 ARC Update of Index 200606 Complete
09:27:02 B70 ARC Updating Index 201507
09:27:02 B70 ARC Update of Index 201507 Complete
09:27:02 B70 ARC Updating Index 201207
09:27:02 B70 ARC Update of Index 201207 Complete
09:27:02 B70 ARC Updating Index 201006
09:27:02 B70 ARC Update of Index 201006 Complete
09:27:02 B70 ARC Updating Index 201303
09:27:02 B70 ARC Update of Index 201303 Complete
09:27:02 B70 ARC Updating Index 201411
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09:27:02 B70 ARC Updating Index 200705
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09:27:02 B70 ARC Updating Index 201505
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09:27:02 B70 ARC Updating Index 200808
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09:27:02 B70 ARC Updating Index 200801
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09:27:02 B70 ARC Updating Index 201012
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09:27:02 B70 ARC Updating Index 201209
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09:27:02 B70 ARC Updating Index 200803
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09:27:02 B70 ARC Updating Index 201010
09:27:02 B70 ARC Update of Index 201010 Complete
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09:27:02 B70 ARC Updating Index 201311
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09:27:02 B70 ARC Updating Index 200710
09:27:02 B70 ARC Update of Index 200710 Complete
09:27:02 B70 ARC Updating Index 201004
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09:27:02 B70 ARC Updating Index 201112
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09:27:02 B70 ARC Updating Index 200609
09:27:02 B70 ARC Update of Index 200609 Complete
09:27:02 B70 ARC Updating Index 200512
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09:27:02 B70 ARC Updating Index 200704
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09:27:02 B70 ARC Updating Index 200707
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09:27:02 B70 ARC Updating Index 201104
09:27:02 B70 ARC Update of Index 201104 Complete
09:27:02 B70 ARC Updating Index 201108
09:27:02 B70 ARC Update of Index 201108 Complete
09:27:02 B70 ARC Updating Index 200712
09:27:02 B70 ARC Update of Index 200712 Complete
09:27:02 B70 ARC Updating Index 201201
09:27:02 B70 ARC Update of Index 201201 Complete
09:27:02 B70 ARC Updating Index 201109
09:27:02 B70 ARC Update of Index 201109 Complete
09:27:02 B70 ARC Updating Index 200608
09:27:02 B70 ARC Update of Index 200608 Complete
09:27:02 B70 ARC Updating Index 200901
09:27:03 B70 ARC Update of Index 200901 Complete
09:27:03 B70 ARC Updating Index 201311
09:27:03 B70 ARC Update of Index 201311 Complete
09:27:03 B70 ARC Updating Index 200602
09:27:03 B70 ARC Update of Index 200602 Complete
09:27:03 B70 ARC Updating Index 201203
09:27:03 B70 ARC Update of Index 201203 Complete
09:27:03 B70 ARC Updating Index 201408
09:27:03 B70 ARC Update of Index 201408 Complete
09:27:03 B70 ARC Updating Index 201505
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09:27:03 B70 ARC Updating Index 201001
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09:27:03 B70 ARC Updating Index 201406
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09:27:03 B70 ARC Updating Index 200611
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09:27:03 B70 ARC Updating Index 201201
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09:27:03 B70 ARC Updating Index 200901
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09:27:03 B70 ARC Updating Index 200812
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09:27:03 B70 ARC Updating Index 200908
09:27:03 B70 ARC Update of Index 200908 Complete
09:27:03 B70 ARC Updating Index 201504
09:27:03 B70 ARC Update of Index 201504 Complete
09:27:03 B70 ARC Updating Index 201411
09:27:03 B70 ARC Update of Index 201411 Complete
09:27:03 B70 ARC Updating Index 201506
09:27:03 B70 ARC Update of Index 201506 Complete
09:27:03 B70 ARC Updating Index 201304
09:27:03 B70 ARC Update of Index 201304 Complete
09:27:03 B70 ARC Updating Index 200904
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09:27:03 B70 ARC Updating Index 200604
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09:27:03 B70 ARC Updating Index 200908
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09:27:03 B70 ARC Updating Index 201504
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09:27:03 B70 ARC Updating Index 201102
09:27:03 B70 ARC Update of Index 201102 Complete
09:27:03 B70 ARC Updating Index 201305
09:27:03 B70 ARC Update of Index 201305 Complete
09:27:03 B70 ARC Updating Index 201105
09:27:03 B70 ARC Update of Index 201105 Complete
09:27:03 B70 ARC Updating Index 201312
09:27:03 B70 ARC Update of Index 201312 Complete
09:27:03 B70 ARC Updating Index 200910
09:27:03 B70 ARC Update of Index 200910 Complete
09:27:03 B70 ARC Updating Index 200603
09:27:03 B70 ARC Update of Index 200603 Complete
09:27:03 B70 ARC Updating Index 200911
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09:27:03 B70 ARC Updating Index 200705
09:27:03 B70 ARC Update of Index 200705 Complete
09:27:03 B70 ARC Updating Index 201407
09:27:03 B70 ARC Update of Index 201407 Complete
09:27:03 B70 ARC Updating Index 201210
09:27:03 B70 ARC Update of Index 201210 Complete
09:27:03 B70 ARC Updating Index 201101
09:27:03 B70 ARC Update of Index 201101 Complete
09:27:03 B70 ARC Updating Index 201111
09:27:03 B70 ARC Update of Index 201111 Complete
09:27:03 B70 ARC Updating Index 201410
09:27:03 B70 ARC Update of Index 201410 Complete
09:27:03 B70 ARC Updating Index 201212
09:27:03 B70 ARC Update of Index 201212 Complete
09:27:03 B70 ARC Updating Index 200804
09:27:03 B70 ARC Update of Index 200804 Complete
09:27:03 B70 ARC Updating Index 200711
09:27:03 B70 ARC Update of Index 200711 Complete
09:27:03 B70 ARC Updating Index 200710
09:27:03 B70 ARC Update of Index 200710 Complete
09:27:03 B70 ARC Updating Index 201410
09:27:03 B70 ARC Update of Index 201410 Complete
09:27:03 B70 ARC Updating Index 200703
09:27:03 B70 ARC Update of Index 200703 Complete
09:27:03 B70 ARC Updating Index 201402
09:27:03 B70 ARC Update of Index 201402 Complete
09:27:03 B70 ARC Updating Index 200807
09:27:03 B70 ARC Update of Index 200807 Complete
09:27:03 B70 ARC Updating Index 201301
09:27:03 B70 ARC Update of Index 201301 Complete
09:27:03 B70 ARC Updating Index 200512
09:27:03 B70 ARC Update of Index 200512 Complete
09:27:03 B70 ARC Updating Index 200801
09:27:03 B70 ARC Update of Index 200801 Complete
09:27:03 B70 ARC Updating Index 201501
09:27:03 B70 ARC Update of Index 201501 Complete
09:27:03 B70 ARC Updating Index 200805
09:27:03 B70 ARC Update of Index 200805 Complete
09:27:03 B70 ARC Updating Index 201009
09:27:03 B70 ARC Update of Index 201009 Complete
09:27:03 B70 ARC Updating Index 201001
09:27:03 B70 ARC Update of Index 201001 Complete
09:27:03 B70 ARC Updating Index 201307
09:27:03 B70 ARC Update of Index 201307 Complete
09:27:03 B70 ARC Updating Index 201210
09:27:03 B70 ARC Update of Index 201210 Complete
09:27:03 B70 ARC Updating Index 201209
09:27:03 B70 ARC Update of Index 201209 Complete
09:27:03 B70 ARC Updating Index 200609
09:27:03 B70 ARC Update of Index 200609 Complete
09:27:03 B70 ARC Updating Index 200805
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09:27:03 B70 ARC Updating Index 201502
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09:27:03 B70 ARC Updating Index 200603
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09:27:03 B70 ARC Updating Index 200608
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09:27:03 B70 ARC Updating Index 200812
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09:27:03 B70 ARC Updating Index 200907
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09:27:03 B70 ARC Updating Index 201503
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09:27:03 B70 ARC Updating Index 200802
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09:27:03 B70 ARC Updating Index 201306
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09:27:03 B70 ARC Updating Index 200704
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09:27:03 B70 ARC Updating Index 201106
09:27:03 B70 ARC Update of Index 201106 Complete
09:27:03 B70 ARC Updating Index 201406
09:27:03 B70 ARC Update of Index 201406 Complete
09:27:03 B70 ARC Updating Index 200903
09:27:03 B70 ARC Update of Index 200903 Complete
09:27:03 B70 ARC Updating Index 201211
09:27:03 B70 ARC Update of Index 201211 Complete
09:27:03 B70 ARC Updating Index 200610
09:27:03 B70 ARC Update of Index 200610 Complete
09:27:03 B70 ARC Updating Index 201011
09:27:03 B70 ARC Update of Index 201011 Complete
09:27:03 B70 ARC Updating Index 200811
09:27:03 B70 ARC Update of Index 200811 Complete
09:27:03 B70 ARC Updating Index 201105
09:27:03 B70 ARC Update of Index 201105 Complete
09:27:03 B70 ARC Updating Index 200803
09:27:03 B70 ARC Update of Index 200803 Complete
09:27:03 B70 ARC Updating Index 200601
09:27:03 B70 ARC Update of Index 200601 Complete
09:27:03 B70 ARC Updating Index 200711
09:27:03 B70 ARC Update of Index 200711 Complete
09:27:03 B70 ARC Updating Index 201301
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09:27:03 B70 ARC Updating Index 201308
09:27:03 B70 ARC Update of Index 201308 Complete
09:27:03 B70 ARC Updating Index 201108
09:27:03 B70 ARC Update of Index 201108 Complete
09:27:03 B70 ARC Updating Index 200810
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09:27:03 B70 ARC Updating Index 201502
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09:27:03 B70 ARC Updating Index 201412
09:27:03 B70 ARC Update of Index 201412 Complete
09:27:03 B70 ARC Updating Index 200902
09:27:03 B70 ARC Update of Index 200902 Complete
09:27:03 B70 ARC Updating Index 200909
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09:27:03 B70 ARC Updating Index 200708
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09:27:03 B70 ARC Updating Index 201310
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09:27:03 B70 ARC Updating Index 200702
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09:27:03 B70 ARC Updating Index 200701
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09:27:03 B70 ARC Updating Index 201208
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09:27:03 B70 ARC Updating Index 201204
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09:27:03 B70 ARC Updating Index 201107
09:27:03 B70 ARC Update of Index 201107 Complete
09:27:03 B70 ARC Updating Index 201409


I've just downloaded 3.0.1 but there doesn't seem to be much other than SSL fixes in there, is there anything else we could do in to troubleshoot?

BR,
Mark.