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Thread: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM

  1. #1
    Join Date
    Nov 2015
    Posts
    40

    ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM


    Morning guys, Im looking for help..
    This is my issue :

    When I try to active the "Collection state" inside Identity Reporting
    Module in Data Collection>Identity Vaults>Managed System Gateway Driver
    and then save I get this error in catalina.out :

    015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
    com.novell.idm.rpt.core.server.service.DataCollect MgrService- [RPT-CORE]
    Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
    061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
    reachable.
    2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
    com.novell.idm.rpt.core.server.logging.naudit.LogE vent- [RPT-CORE]
    [Data_Collection_Failed] Initiated by Data Collection Services; Data
    Collector UUID 061dd3bde31c4447a3ac9015351c93bd


    Specs:
    IDM 4.5
    OS: SLES 11.3 64bits

    Thanks in advice,

    Regards,

    MS.


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  2. #2
    Join Date
    Dec 2007
    Location
    Brooklyn, NY
    Posts
    6,213

    Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM

    On 12/9/2015 11:24 AM, marcossv9 wrote:
    >
    > Morning guys, I�m looking for help..
    > This is my issue :
    >
    > When I try to active the "Collection state" inside Identity Reporting
    > Module in Data Collection>Identity Vaults>Managed System Gateway Driver
    > and then save I get this error in catalina.out :
    >
    > 015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
    > com.novell.idm.rpt.core.server.service.DataCollect MgrService- [RPT-CORE]
    > Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
    > 061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
    > reachable.
    > 2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
    > com.novell.idm.rpt.core.server.logging.naudit.LogE vent- [RPT-CORE]
    > [Data_Collection_Failed] Initiated by Data Collection Services; Data
    > Collector UUID 061dd3bde31c4447a3ac9015351c93bd


    There was a patch in a Managed Service Gateway driver that looked at an
    issue that vaguely looks like this. Check the version of the driver
    shim you are using.

    DCS talks to the IDM-RPT war which talks to the DB and registers the
    info about the IDV and the MSG driver. When the DB or a report needs
    data from IDV it queries it through the REST endpoint you cannot connect
    to of an MSG driver.

    So it is syaing it cannot get to the MSG driver as listed. (DCS is what
    writes the info.) So make sure your MSG driver is running, port is
    open, firewall from EAS to MSG and Reporting server to MSG is open.



  3. #3
    Join Date
    Nov 2015
    Posts
    40

    Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM


    Thanks for your fast reply. Ill check those points and let see what is
    happening.

    PD: This solution is a OneBox IDM 4.5 running on a same server. FW is
    disabled and MSG Driver is up and running. DSTrace doesnt show anything
    wrong.


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  4. #4
    Join Date
    Dec 2007
    Location
    Brooklyn, NY
    Posts
    6,213

    Re: ERROR [RPT -CORE] Failed to to connect. Api: http://... IDM

    On 12/9/2015 1:12 PM, Geoffrey Carman wrote:
    > On 12/9/2015 11:24 AM, marcossv9 wrote:
    >>
    >> Morning guys, I�m looking for help..
    >> This is my issue :
    >>
    >> When I try to active the "Collection state" inside Identity Reporting
    >> Module in Data Collection>Identity Vaults>Managed System Gateway Driver
    >> and then save I get this error in catalina.out :
    >>
    >> 015-12-09 12:48:44,139 [pool-157-thread-1] ERROR
    >> com.novell.idm.rpt.core.server.service.DataCollect MgrService- [RPT-CORE]
    >> Failed to to connect. Api: http://172.16.3.6:0/idvdata/ms, collector id:
    >> 061dd3bde31c4447a3ac9015351c93bd. Please verify that data source URI is
    >> reachable.
    >> 2015-12-09 12:48:44,139 [pool-157-thread-1] INFO
    >> com.novell.idm.rpt.core.server.logging.naudit.LogE vent- [RPT-CORE]
    >> [Data_Collection_Failed] Initiated by Data Collection Services; Data
    >> Collector UUID 061dd3bde31c4447a3ac9015351c93bd


    Re-reading this, I see you have a URL with a port 0, that seems unlikely
    to work.

    Perhaps in some config, where you had a choice to set a Port, you did
    not. It would likely be when you register the MSG driver which is oddly
    in the DCS driver config, that the port is not set, or not being found.
    In which case, you should use the override settings (At the bottom of
    the DCS driver config pages) and specify the proper port. My guess is
    you sent a null for port, and it set it to 0 in the DB instead of null.
    Should be something like 7707 I think, or the like.





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