We are currently using zenworks 11.4.0. we are currently having an issue where some of our workstations are becoming unmanaged. Meaning the devices lose all policy and bundle assignments.

We have tried to resolve this issue remotely by talking our staff through doing a zac cc and and zac ref / zac ref bypasscache on the device and this still fails to resolve. The only way to resolve this issue is doing a zac ref -g.

Please see screen shots via below