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Thread: Rights Authentication failed 11.4.0....

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    Rights Authentication failed 11.4.0....

    We're just modelling our 11.4.1 upgrade in our test environment but appear to be having issues with remote management.

    The Primaries are 11.4.0 (WS2008R2 & MS SQL2008R2)

    RM works fine against 11.3.2 and 11.2.4 agent based devices

    When trying to RM 11.4.0 devices we receive:

    Rights Authentication failed. An internal error occured during authentication. If the problem persists, contact Novell Technical Services.

    I have tested on Win7 x86 and x64 devices

    (FYI We are still using our original ZCM internal certificate (i.e. SHA-1) - the plan is to deploy 11.4.1 throughout prior to remint of internal CA as we know there are issues with the SHA-256 certs and older agents)

    I have tried previous suggestions - clearing cache, etc. Also performed full cleanup tool and fresh install from zenworks-setup based package.

    Are there any known issues here?


    (seemingly same as https://forums.novell.com/showthread...dating-to-11-4 but wanted my own thread!! ;-)
    Last edited by djbrightman; 22-Jan-2016 at 04:05 PM.

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