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Thread: Rights Authentication failed 11.4.0....

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  1. #1
    Join Date
    Dec 2007
    Posts
    381

    Rights Authentication failed 11.4.0....

    We're just modelling our 11.4.1 upgrade in our test environment but appear to be having issues with remote management.

    The Primaries are 11.4.0 (WS2008R2 & MS SQL2008R2)

    RM works fine against 11.3.2 and 11.2.4 agent based devices

    When trying to RM 11.4.0 devices we receive:

    >>
    Rights Authentication failed. An internal error occured during authentication. If the problem persists, contact Novell Technical Services.
    <<

    I have tested on Win7 x86 and x64 devices

    (FYI We are still using our original ZCM internal certificate (i.e. SHA-1) - the plan is to deploy 11.4.1 throughout prior to remint of internal CA as we know there are issues with the SHA-256 certs and older agents)

    I have tried previous suggestions - clearing cache, etc. Also performed full cleanup tool and fresh install from zenworks-setup based package.

    Are there any known issues here?

    Cheers
    David

    (seemingly same as https://forums.novell.com/showthread...dating-to-11-4 but wanted my own thread!! ;-)
    Last edited by djbrightman; 22-Jan-2016 at 04:05 PM.

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