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Thread: Non-Detectable IP Addresses and Diagnostics

  1. #1
    Join Date
    Oct 2007
    Location
    Kansas City, MO
    Posts
    137

    Non-Detectable IP Addresses and Diagnostics

    We have two primary servers, in our DMZ, for connectivity of devices outside our network. They both have a non-detectable public IP address that routes to the appropriate server. The problem is, diagnostics is trying to connect to that external IP address which will not work when connecting from the internal network. If I wait for that to timeout, it will show proper status until a refresh occurs. Sometimes this can take a couple minutes before the status reports correctly.

    Is there a way to get Diagnostics to utilize only the internal address or force the internal address to be the primary? We are running 11.4.1 on Windows 2012 R2 servers.

  2. #2
    Join Date
    Feb 2008
    Location
    Raleigh, NC
    Posts
    6,663

    Re: Non-Detectable IP Addresses and Diagnostics

    Not sure, I would recommend an SR and they can research this....
    If you can't just let me know and I will see what I can dig up..............
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