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Thread: Major/Fatal upgrade issue Filr 2.0 files getting deleted

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    Join Date
    Sep 2008
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    33

    Major/Fatal upgrade issue Filr 2.0 files getting deleted

    We upgraded from Filr appliance 1.2 with latest patches to Filr 2.0.0.421 incl HP 422. Upgraded finished with no errors and files are available.
    After the upgrade the desktop client application deletes the files on the SMB file shares. This happens when you open/download a file with the desktop application. The synced file is 0 bytes instead of its original size. This 0 byte file syncs back to the server.
    This happens for all users. What could be causing this. We had to disable login for all users to prevent file deletion on our file shares.
    Last edited by wilcovdg; 16-Mar-2016 at 08:04 AM.

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