Hi,

I am using a SOAP driver to create/update users in CallManager. IAM
email address is mapped to userid in CallManager. The user creation is
working fine.
However, when there is an update happening in IAM email address, the
userid in CallManager is not getting updated accordingly. As per the
policy implemented, driver sent the update request and received response
from Call Manager in the form of UUID, but the userid was not updated in
the Call Manager system.Other values like firstName got updated
successfully. Can someone please help here?

Update Request from driver

<nds dtdversion="4.0" ndsversion="8.x">
<source>
<product edition="Advanced" version="4.0.1.2">DirXML</product>
<contact>Novell, Inc.</contact>
</source>
<input>
<soapenv:Envelope xmlns:ns="http://www.cisco.com/AXL/API/9.0"
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Header/>
<soapenv:Body>
<ns:updateUser sequence="\IDV\Company\People\Employees\user1">
<uuid>{1CED0531-0B8C-91F4-DDC4-FEE881A8BF0E}</uuid>
<userid>test12@gmail.com</userid>
<firstName>Agi</firstName>
<lastName>Vincent</lastName>
<middleName>Kythakodan</middleName>
<manager>\IDV\Company\People\Employees\user2</manager>
<department/>
</ns:updateUser>
</soapenv:Body>
</soapenv:Envelope>
</input>
</nds>
[06/16/16 09:53:40.785]:CallManager ST:CallManager: Value of boolean
flag 'remove-existing' is : false
[06/16/16 09:53:40.786]:CallManager ST:CallManager:
HTTPSubscriberTransport.send()


Response received

<nds dtdversion="2.0">
<source>
<product build="20110402_112430" instance="CallManager"
version="3.5.6">Identity Manager Driver for SOAP</product>
<contact>Novell, Inc.</contact>
</source>
<output>
<ns:updateUserResponse xmlns:ns="http://www.cisco.com/AXL/API/9.0"
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<return>{1CED0531-0B8C-91F4-DDC4-FEE881A8BF0E}</return>
</ns:updateUserResponse>
</output>
</nds>


Regards,
Dinil


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