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Thread: Invalid feature service key: [ApprovalPolicyService] - AR2.0

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  1. #1

    Invalid feature service key: [ApprovalPolicyService] - AR2.0


    Good Morning

    Upgraded AR1.5 to 2.0 and get an "Invalid feature service key:
    [ApprovalPolicyService]" Error when navigating to administrator
    settings.
    I also see the error when starting Access review.

    I have upgraded the below to the required version for AR2.0.

    - Tomcat
    - Postgres
    - OSP
    - Access Review
    -

    Please see below stack trace from tomcats catalina.out.

    2016-08-04 10:20:51,632 INFO [org.apache.catalina.startup.Catalina]
    (main) Server startup in 60519 ms
    com.netiq.iac.common.IacException
    at
    com.netiq.iac.persistence.service.ServiceRegistrat ion.getServiceInstanceIdentifier(ServiceRegistrati on.java:337)
    at
    com.netiq.iac.persistence.service.ServiceRegistrat ion.initServiceInstance(ServiceRegistration.java:2 84)
    at
    com.netiq.iac.persistence.service.ServiceRegistrat ion.registerService(ServiceRegistration.java:308)
    at
    com.netiq.iac.persistence.service.ServiceBase.regi sterServiceInstance(ServiceBase.java:115)
    at
    com.netiq.iac.persistence.service.ServiceBase.getS erviceIdentifier(ServiceBase.java:97)
    at
    com.netiq.iac.server.rest.CoverageMapService.getCo verageMaps(CoverageMapService.java:133)
    at
    com.netiq.iac.server.rest.CoverageMapService.getAl lCoverageMapDefinitions(CoverageMapService.java:11 9)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at
    sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:62)
    at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at
    com.sun.jersey.spi.container.JavaMethodInvokerFact ory$1.invoke(JavaMethodInvokerFactory.java:60)
    at
    com.sun.jersey.server.impl.model.method.dispatch.A bstractResourceMethodDispatchProvider$ResponseOutI nvoker._dispatch(AbstractResourceMethodDispatchPro vider.java:205)
    at
    com.sun.jersey.server.impl.model.method.dispatch.R esourceJavaMethodDispatcher.dispatch(ResourceJavaM ethodDispatcher.java:75)
    at
    com.sun.jersey.server.impl.uri.rules.HttpMethodRul e.accept(HttpMethodRule.java:302)
    at
    com.sun.jersey.server.impl.uri.rules.ResourceClass Rule.accept(ResourceClassRule.java:108)
    at
    com.sun.jersey.server.impl.uri.rules.RightHandPath Rule.accept(RightHandPathRule.java:147)
    at
    com.sun.jersey.server.impl.uri.rules.RootResourceC lassesRule.accept(RootResourceClassesRule.java:84)
    at
    com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:154 2)
    at
    com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:147 3)
    at
    com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1419 )
    at
    com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1409 )
    at
    com.sun.jersey.spi.container.servlet.WebComponent. service(WebComponent.java:409)
    at
    com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:558)
    at
    com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:733)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:729)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:292)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at
    org.apache.tomcat.websocket.server.WsFilter.doFilt er(WsFilter.java:52)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at
    com.netiq.iac.common.j2ee.NoCacheFilter.doFilter(N oCacheFilter.java:64)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at
    com.netiq.iac.server.j2ee.RestApiAuthFilter.doFilt er(RestApiAuthFilter.java:145)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at com.netiq.iac.server.j2ee.AuthFilter.doFilter(Auth Filter.java:230)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at com.netiq.iac.server.j2ee.CORSFilter.doFilter(CORS Filter.java:69)
    at
    org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    at
    org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    at
    org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:212)
    at
    org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:106)
    at
    org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:502)
    at
    org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:141)
    at
    org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:79)
    at
    org.apache.catalina.valves.AbstractAccessLogValve. invoke(AbstractAccessLogValve.java:616)
    at
    org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:88)
    at
    org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:522)
    at
    org.apache.coyote.http11.AbstractHttp11Processor.p rocess(AbstractHttp11Processor.java:1095)
    at
    org.apache.coyote.AbstractProtocol$AbstractConnect ionHandler.process(AbstractProtocol.java:672)
    at
    org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.doRun(NioEndpoint.java:1502)
    at
    org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.run(NioEndpoint.java:1458)
    at
    java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1142)
    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:617)
    at
    org.apache.tomcat.util.threads.TaskThread$Wrapping Runnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Thread.java:745)
    2016-08-04 10:20:54,916 ERROR
    [com.netiq.iac.server.rest.CoverageMapService] (http-nio-8080-exec-6)
    [AR] Invalid feature service key: [CoverageMapService]

    477

    Can anyone please help me identify the problem or direct me to resolve
    this error?
    Regards
    Brendon


    +----------------------------------------------------------------------+
    |Filename: 2016-08-03.jpg |
    |Download: https://forums.netiq.com/attachment....tachmentid=477 |
    +----------------------------------------------------------------------+

    --
    brmeyer
    ------------------------------------------------------------------------
    brmeyer's Profile: https://forums.netiq.com/member.php?userid=11723
    View this thread: https://forums.netiq.com/showthread.php?t=56378


  2. #2
    stevewdj is offline Micro Focus Employee - Ultra Contributor
    Join Date
    May 2016
    Posts
    723

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0

    On 8/4/16 4:34 AM, brmeyer wrote:
    >
    > Good Morning
    >
    > Upgraded AR1.5 to 2.0 and get an "Invalid feature service key:
    > [ApprovalPolicyService]" Error when navigating to administrator
    > settings.
    > I also see the error when starting Access review.
    >
    > I have upgraded the below to the required version for AR2.0.
    >
    > - Tomcat
    > - Postgres
    > - OSP
    > - Access Review
    > -
    >
    > Please see below stack trace from tomcats catalina.out.
    >
    > 2016-08-04 10:20:51,632 INFO [org.apache.catalina.startup.Catalina]
    > (main) Server startup in 60519 ms
    > com.netiq.iac.common.IacException
    > at
    > com.netiq.iac.persistence.service.ServiceRegistrat ion.getServiceInstanceIdentifier(ServiceRegistrati on.java:337)
    > at
    > com.netiq.iac.persistence.service.ServiceRegistrat ion.initServiceInstance(ServiceRegistration.java:2 84)
    > at
    > com.netiq.iac.persistence.service.ServiceRegistrat ion.registerService(ServiceRegistration.java:308)
    > at
    > com.netiq.iac.persistence.service.ServiceBase.regi sterServiceInstance(ServiceBase.java:115)
    > at
    > com.netiq.iac.persistence.service.ServiceBase.getS erviceIdentifier(ServiceBase.java:97)
    > at
    > com.netiq.iac.server.rest.CoverageMapService.getCo verageMaps(CoverageMapService.java:133)
    > at
    > com.netiq.iac.server.rest.CoverageMapService.getAl lCoverageMapDefinitions(CoverageMapService.java:11 9)
    > at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    > at
    > sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:62)
    > at
    > sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    > at java.lang.reflect.Method.invoke(Method.java:498)
    > at
    > com.sun.jersey.spi.container.JavaMethodInvokerFact ory$1.invoke(JavaMethodInvokerFactory.java:60)
    > at
    > com.sun.jersey.server.impl.model.method.dispatch.A bstractResourceMethodDispatchProvider$ResponseOutI nvoker._dispatch(AbstractResourceMethodDispatchPro vider.java:205)
    > at
    > com.sun.jersey.server.impl.model.method.dispatch.R esourceJavaMethodDispatcher.dispatch(ResourceJavaM ethodDispatcher.java:75)
    > at
    > com.sun.jersey.server.impl.uri.rules.HttpMethodRul e.accept(HttpMethodRule.java:302)
    > at
    > com.sun.jersey.server.impl.uri.rules.ResourceClass Rule.accept(ResourceClassRule.java:108)
    > at
    > com.sun.jersey.server.impl.uri.rules.RightHandPath Rule.accept(RightHandPathRule.java:147)
    > at
    > com.sun.jersey.server.impl.uri.rules.RootResourceC lassesRule.accept(RootResourceClassesRule.java:84)
    > at
    > com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:154 2)
    > at
    > com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:147 3)
    > at
    > com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1419 )
    > at
    > com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1409 )
    > at
    > com.sun.jersey.spi.container.servlet.WebComponent. service(WebComponent.java:409)
    > at
    > com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:558)
    > at
    > com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:733)
    > at javax.servlet.http.HttpServlet.service(HttpServlet .java:729)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:292)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at
    > org.apache.tomcat.websocket.server.WsFilter.doFilt er(WsFilter.java:52)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at
    > com.netiq.iac.common.j2ee.NoCacheFilter.doFilter(N oCacheFilter.java:64)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at
    > com.netiq.iac.server.j2ee.RestApiAuthFilter.doFilt er(RestApiAuthFilter.java:145)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at com.netiq.iac.server.j2ee.AuthFilter.doFilter(Auth Filter.java:230)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at com.netiq.iac.server.j2ee.CORSFilter.doFilter(CORS Filter.java:69)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    > at
    > org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    > at
    > org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:212)
    > at
    > org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:106)
    > at
    > org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:502)
    > at
    > org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:141)
    > at
    > org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:79)
    > at
    > org.apache.catalina.valves.AbstractAccessLogValve. invoke(AbstractAccessLogValve.java:616)
    > at
    > org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:88)
    > at
    > org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:522)
    > at
    > org.apache.coyote.http11.AbstractHttp11Processor.p rocess(AbstractHttp11Processor.java:1095)
    > at
    > org.apache.coyote.AbstractProtocol$AbstractConnect ionHandler.process(AbstractProtocol.java:672)
    > at
    > org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.doRun(NioEndpoint.java:1502)
    > at
    > org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.run(NioEndpoint.java:1458)
    > at
    > java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1142)
    > at
    > java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:617)
    > at
    > org.apache.tomcat.util.threads.TaskThread$Wrapping Runnable.run(TaskThread.java:61)
    > at java.lang.Thread.run(Thread.java:745)
    > 2016-08-04 10:20:54,916 ERROR
    > [com.netiq.iac.server.rest.CoverageMapService] (http-nio-8080-exec-6)
    > [AR] Invalid feature service key: [CoverageMapService]
    >
    > 477
    >
    > Can anyone please help me identify the problem or direct me to resolve
    > this error?
    > Regards
    > Brendon
    >
    >
    > +----------------------------------------------------------------------+
    > |Filename: 2016-08-03.jpg |
    > |Download: https://forums.netiq.com/attachment....tachmentid=477 |
    > +----------------------------------------------------------------------+
    >

    Greetings,
    Please open a Service Request.

    --
    Sincerely,
    Steven Williams
    Lead Software Engineer
    Micro Focus

  3. #3
    stevewdj is offline Micro Focus Employee - Ultra Contributor
    Join Date
    May 2016
    Posts
    723

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0

    On 8/4/16 10:52 AM, Steven Williams wrote:
    > On 8/4/16 4:34 AM, brmeyer wrote:
    >>
    >> Good Morning
    >>
    >> Upgraded AR1.5 to 2.0 and get an "Invalid feature service key:
    >> [ApprovalPolicyService]" Error when navigating to administrator
    >> settings.
    >> I also see the error when starting Access review.
    >>
    >> I have upgraded the below to the required version for AR2.0.
    >>
    >> - Tomcat
    >> - Postgres
    >> - OSP
    >> - Access Review
    >> -
    >>
    >> Please see below stack trace from tomcats catalina.out.
    >>
    >> 2016-08-04 10:20:51,632 INFO [org.apache.catalina.startup.Catalina]
    >> (main) Server startup in 60519 ms
    >> com.netiq.iac.common.IacException
    >> at
    >> com.netiq.iac.persistence.service.ServiceRegistrat ion.getServiceInstanceIdentifier(ServiceRegistrati on.java:337)
    >>
    >> at
    >> com.netiq.iac.persistence.service.ServiceRegistrat ion.initServiceInstance(ServiceRegistration.java:2 84)
    >>
    >> at
    >> com.netiq.iac.persistence.service.ServiceRegistrat ion.registerService(ServiceRegistration.java:308)
    >>
    >> at
    >> com.netiq.iac.persistence.service.ServiceBase.regi sterServiceInstance(ServiceBase.java:115)
    >>
    >> at
    >> com.netiq.iac.persistence.service.ServiceBase.getS erviceIdentifier(ServiceBase.java:97)
    >>
    >> at
    >> com.netiq.iac.server.rest.CoverageMapService.getCo verageMaps(CoverageMapService.java:133)
    >>
    >> at
    >> com.netiq.iac.server.rest.CoverageMapService.getAl lCoverageMapDefinitions(CoverageMapService.java:11 9)
    >>
    >> at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    >> at
    >> sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:62)
    >>
    >> at
    >> sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    >>
    >> at java.lang.reflect.Method.invoke(Method.java:498)
    >> at
    >> com.sun.jersey.spi.container.JavaMethodInvokerFact ory$1.invoke(JavaMethodInvokerFactory.java:60)
    >>
    >> at
    >> com.sun.jersey.server.impl.model.method.dispatch.A bstractResourceMethodDispatchProvider$ResponseOutI nvoker._dispatch(AbstractResourceMethodDispatchPro vider.java:205)
    >>
    >> at
    >> com.sun.jersey.server.impl.model.method.dispatch.R esourceJavaMethodDispatcher.dispatch(ResourceJavaM ethodDispatcher.java:75)
    >>
    >> at
    >> com.sun.jersey.server.impl.uri.rules.HttpMethodRul e.accept(HttpMethodRule.java:302)
    >>
    >> at
    >> com.sun.jersey.server.impl.uri.rules.ResourceClass Rule.accept(ResourceClassRule.java:108)
    >>
    >> at
    >> com.sun.jersey.server.impl.uri.rules.RightHandPath Rule.accept(RightHandPathRule.java:147)
    >>
    >> at
    >> com.sun.jersey.server.impl.uri.rules.RootResourceC lassesRule.accept(RootResourceClassesRule.java:84)
    >>
    >> at
    >> com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:154 2)
    >>
    >> at
    >> com.sun.jersey.server.impl.application.WebApplicat ionImpl._handleRequest(WebApplicationImpl.java:147 3)
    >>
    >> at
    >> com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1419 )
    >>
    >> at
    >> com.sun.jersey.server.impl.application.WebApplicat ionImpl.handleRequest(WebApplicationImpl.java:1409 )
    >>
    >> at
    >> com.sun.jersey.spi.container.servlet.WebComponent. service(WebComponent.java:409)
    >>
    >> at
    >> com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:558)
    >>
    >> at
    >> com.sun.jersey.spi.container.servlet.ServletContai ner.service(ServletContainer.java:733)
    >>
    >> at javax.servlet.http.HttpServlet.service(HttpServlet .java:729)
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:292)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at
    >> org.apache.tomcat.websocket.server.WsFilter.doFilt er(WsFilter.java:52)
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at
    >> com.netiq.iac.common.j2ee.NoCacheFilter.doFilter(N oCacheFilter.java:64)
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at
    >> com.netiq.iac.server.j2ee.RestApiAuthFilter.doFilt er(RestApiAuthFilter.java:145)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at com.netiq.iac.server.j2ee.AuthFilter.doFilter(Auth Filter.java:230)
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at com.netiq.iac.server.j2ee.CORSFilter.doFilter(CORS Filter.java:69)
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:240)
    >>
    >> at
    >> org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:207)
    >>
    >> at
    >> org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:212)
    >>
    >> at
    >> org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:106)
    >>
    >> at
    >> org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:502)
    >>
    >> at
    >> org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:141)
    >>
    >> at
    >> org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:79)
    >>
    >> at
    >> org.apache.catalina.valves.AbstractAccessLogValve. invoke(AbstractAccessLogValve.java:616)
    >>
    >> at
    >> org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:88)
    >>
    >> at
    >> org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:522)
    >>
    >> at
    >> org.apache.coyote.http11.AbstractHttp11Processor.p rocess(AbstractHttp11Processor.java:1095)
    >>
    >> at
    >> org.apache.coyote.AbstractProtocol$AbstractConnect ionHandler.process(AbstractProtocol.java:672)
    >>
    >> at
    >> org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.doRun(NioEndpoint.java:1502)
    >>
    >> at
    >> org.apache.tomcat.util.net.NioEndpoint$SocketProce ssor.run(NioEndpoint.java:1458)
    >>
    >> at
    >> java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1142)
    >>
    >> at
    >> java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:617)
    >>
    >> at
    >> org.apache.tomcat.util.threads.TaskThread$Wrapping Runnable.run(TaskThread.java:61)
    >>
    >> at java.lang.Thread.run(Thread.java:745)
    >> 2016-08-04 10:20:54,916 ERROR
    >> [com.netiq.iac.server.rest.CoverageMapService] (http-nio-8080-exec-6)
    >> [AR] Invalid feature service key: [CoverageMapService]
    >>
    >> 477
    >>
    >> Can anyone please help me identify the problem or direct me to resolve
    >> this error?
    >> Regards
    >> Brendon
    >>
    >>
    >> +----------------------------------------------------------------------+
    >> |Filename: 2016-08-03.jpg |
    >> |Download: https://forums.netiq.com/attachment....tachmentid=477 |
    >> +----------------------------------------------------------------------+
    >>

    > Greetings,
    > Please open a Service Request.
    >

    Greetings,

    1) Was Tomcat running at the time of install of Access Review 2.0?

    2) Did you install AR 2.0 over the AR 1.5 install?

    3) How did you move from AR 1.5 to AR 2.0?



    --
    Sincerely,
    Steven Williams
    Lead Software Engineer
    Micro Focus

  4. #4

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0


    Hello Steven

    Thanks for your reply and apologies for the delay.

    1) Was Tomcat running at the time of install of Access Review 2.0?

    UPGRADE TOMCAT TO VERSION 8.0.33.


    2) Did you install AR 2.0 over the AR 1.5 install?
    REMOVED AR 1.5 AND INSTALLED AR 2.0 ON THE SAME OS.

    3) How did you move from AR 1.5 to AR 2.0?
    I REMOVED TOMCAT, POSTGRES, ACTIVE MW AND AR AND INSTALLED THE LATEST
    VERSIONS SUPPLIED WITH AR2.0.

    Please let me know if I still need to log a Service Request?

    Kind Regards
    Brendon


    --
    brmeyer
    ------------------------------------------------------------------------
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    View this thread: https://forums.netiq.com/showthread.php?t=56378


  5. #5
    stevewdj is offline Micro Focus Employee - Ultra Contributor
    Join Date
    May 2016
    Posts
    723

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0

    On 8/4/16 5:04 PM, brmeyer wrote:
    >
    > Hello Steven
    >
    > Thanks for your reply and apologies for the delay.
    >
    > 1) Was Tomcat running at the time of install of Access Review 2.0?
    >
    > UPGRADE TOMCAT TO VERSION 8.0.33.
    >
    >
    > 2) Did you install AR 2.0 over the AR 1.5 install?
    > REMOVED AR 1.5 AND INSTALLED AR 2.0 ON THE SAME OS.
    >
    > 3) How did you move from AR 1.5 to AR 2.0?
    > I REMOVED TOMCAT, POSTGRES, ACTIVE MW AND AR AND INSTALLED THE LATEST
    > VERSIONS SUPPLIED WITH AR2.0.
    >
    > Please let me know if I still need to log a Service Request?
    >
    > Kind Regards
    > Brendon
    >
    >

    Greetings Brendon,
    Yes, please open the Service Request as we will need to have more
    direct conversation to better understand and resolve your situation.

    --
    Sincerely,
    Steven Williams
    Lead Software Engineer
    Micro Focus

  6. #6

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0


    Hello Steven

    Service Request #101020146041 logged.

    Regards
    Brendon


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    brmeyer
    ------------------------------------------------------------------------
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  7. #7
    stevewdj is offline Micro Focus Employee - Ultra Contributor
    Join Date
    May 2016
    Posts
    723

    Re: Invalid feature service key: [ApprovalPolicyService] - AR2.0

    On 8/5/16 1:54 AM, brmeyer wrote:
    >
    > Hello Steven
    >
    > Service Request #101020146041 logged.
    >
    > Regards
    > Brendon
    >
    >

    Greetings Everyone,
    This issue has been resolved. The root cause was that the upgrade
    followed the steps in the thread "upgrade AR 1.5 to AR 2.0" However,
    the steps outlined in that thread are missing a very, very important
    step that is outlined in the documentation when one elects to utilize a
    SQL file:


    Section 7.1 Configuring the Database after Installation:
    https://www.netiq.com/documentation/.../b1ihbdzf.html

    Specifically step #4 in Section 7.1.1 Configuring the PostgreSQL
    Database for Access Review:
    https://www.netiq.com/documentation/....html#b1ictlih

    "
    To populate the global configuration values in the database, enter the
    following command:
    "


    If you do not perform this step then the new configuration settings for
    AR 2.0 will will not be added to the database which will result in
    runtime issues (like the one outlined in this thread)



    --
    Sincerely,
    Steven Williams
    Lead Software Engineer
    Micro Focus

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