Hi All

I have a FILR 2.0.0.421-HP.474 single system.

I have one desktop client with the System Alert error 'The application is unable to contact Novell Filr', all other desktops are ok.
However, I can browse to the filr server using the same URL from the PC in question and login as the user.

The client side log shows as below, and just repeats the last 5 lines.

As the PC obviously has connectivity and the user can authenticate, I'm not sure where to go from here ?

Thanks in advance

Mark


Synchronization complete. Next minor sync in 120 seconds (aca.filesync2.monitor)
2016-10-21 14:31:41,431 [filesync-monitor] [INFO] Begin synchronization (aca.filesync2.monitor)
2016-10-21 14:31:41,434 [filesync-monitor] [INFO] Requesting / REST resource (GET)... (aca.onprem.apiserver.restapi)
2016-10-21 14:31:41,448 [filesync-monitor] [INFO] Completed request for / REST resource (GET) (aca.onprem.apiserver.restapi)
2016-10-21 14:31:41,448 [filesync-monitor] [WARNING] Shutting down file sync monitor because the API servers appear to be down. (aca.apiserver)
2016-10-21 14:31:41,450 [filesync-monitor] [INFO] Deactivating account... (aca.apiserver)
2016-10-21 14:31:41,450 [filesync-monitor] [INFO] Triggering system event: FilrAccountDeactivated (aca.accounts)
2016-10-21 14:31:41,450 [filesync-monitor] [INFO] Account deactivated (aca.apiserver)
2016-10-21 14:31:41,451 [filesync-monitor] [INFO] Next server check in 10 seconds (aca.apiserver)
2016-10-21 14:31:41,453 [filesync-monitor] [INFO] Synchronization complete. Next minor sync in 120 seconds (aca.filesync2.monitor)
2016-10-21 14:31:51,585 [server-monitor] [INFO] Checking server status for account 1 (https://filr.pegasustech.com.au) (aca.apiserver)
2016-10-21 14:31:51,586 [server-monitor] [INFO] Requesting /release_info REST resource (GET)... (aca.onprem.apiserver.restapi)
2016-10-21 14:31:51,612 [server-monitor] [INFO] Completed request for /release_info REST resource (GET) (aca.onprem.apiserver.restapi)
2016-10-21 14:31:51,614 [server-monitor] [INFO] Server status for account 1 (https://filr.pegasustech.com.au): available=False; trusted=True; authorized=False (aca.apiserver)
2016-10-21 14:31:51,615 [server-monitor] [INFO] Next server check in 10 seconds (aca.apiserver)
2016-10-21 14:31:51,615 [server-monitor] [INFO] Next server check in 10 seconds (aca.apiserver)
2016-10-21 14:32:01,658 [server-monitor] [INFO] Checking server status for account 1 (https://filr.pegasustech.com.au) (aca.apiserver)
2016-10-21 14:32:01,660 [server-monitor] [INFO] Requesting /release_info REST resource (GET)... (aca.onprem.apiserver.restapi)
2016-10-21 14:32:01,674 [server-monitor] [INFO] Completed request for /release_info REST resource (GET) (aca.onprem.apiserver.restapi)
2016-10-21 14:32:01,674 [server-monitor] [INFO] Server status for account 1 (https://filr.pegasustech.com.au): available=False; trusted=True; authorized=False (aca.apiserver)
2016-10-21 14:32:01,676 [server-monitor] [INFO] Next server check in 10 seconds (aca.apiserver)
......