Home

Results 1 to 3 of 3

Thread: El Capitan 10.11.6 problems

Threaded View

  1. #1
    Join Date
    Mar 2009
    Posts
    88

    El Capitan 10.11.6 problems

    Does anyone know if there any problems registering devices on El Capitan (10.11.6) using ZCM 11.4.2? All seems to be fine on 10.11.5, but having strange errors where the agent installs fine, run zac cc and zac fsg -d before cloning the Mac with NetRestore. Once restored, I can't register with a zac reg.

    Quick look at the log show's something certificate based, like it's having trouble adding the root to the store (log excerpt is after running a "zac reg" command and accepting the certificate at the prompt. I've also

    TIA

    [DEBUG] [11/15/2016 20:28:05.785] [221] [ZenworksAgent] [300] [] [JavaDBEntryInfoProvider] [] [GetObjectEntry took 0ms] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.786] [221] [ZenworksAgent] [300] [] [ZenCache] [] [(Thread 300) GetObject returning <not cached> in 1 ms] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.786] [221] [ZenworksAgent] [300] [] [Proxy Manager] [] [Returning proxy forefault, Proxy info:] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.800] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [***************** Exception Dump ***********************] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.800] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Certificate chain contains certificates not trusted by default trust manager.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.801] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [------------------------------------------------------------------------------------] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.801] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Exception Type: class java.lang.NullPointerException] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.801] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Stack: com.novell.zenworks.agent.core.zmd.ssl.ZenTrustMan ager.checkServerTrusted(ZenTrustManager.java:286)] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.801] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [------------------------------------------------------------------------------------] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:05.801] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [***************** End Exception Dump ***********************] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:07.519] [221] [ZenworksAgent] [730] [] [ExternalCmd] [] [Executed command (/usr/bin/dscacheutil, -q, user, -a, name, root) : exit value = 0, error = none.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:07.521] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Invoking Handler for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:07.521] [221] [ZenworksAgent] [730] [] [Privilege Manager] [] [Checking Privilege View for user root] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:07.522] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Handler returned successfully for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:13.258] [221] [ZenworksAgent] [730] [] [ExternalCmd] [] [Executed command (/usr/bin/dscacheutil, -q, user, -a, name, root) : exit value = 0, error = none.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:13.260] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Invoking Handler for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:13.260] [221] [ZenworksAgent] [730] [] [Privilege Manager] [] [Checking Privilege View for user root] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:13.261] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Handler returned successfully for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:18.985] [221] [ZenworksAgent] [730] [] [ExternalCmd] [] [Executed command (/usr/bin/dscacheutil, -q, user, -a, name, root) : exit value = 0, error = none.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:18.987] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Invoking Handler for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:18.987] [221] [ZenworksAgent] [730] [] [Privilege Manager] [] [Checking Privilege View for user root] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:18.988] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Handler returned successfully for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:24.712] [221] [ZenworksAgent] [730] [] [ExternalCmd] [] [Executed command (/usr/bin/dscacheutil, -q, user, -a, name, root) : exit value = 0, error = none.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:24.715] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Invoking Handler for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:24.715] [221] [ZenworksAgent] [730] [] [Privilege Manager] [] [Checking Privilege View for user root] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:24.716] [221] [ZenworksAgent] [730] [] [CommandLineManager] [] [Handler returned successfully for bl] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Certificates have been trusted by user.] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [***************** Exception Dump ***********************] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Addition of CA certs to truststore failed] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [------------------------------------------------------------------------------------] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Message: Uninitialized keystore] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Exception Type: class java.security.KeyStoreException] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [Stack: java.security.KeyStore.setEntry(KeyStore.java:1555 )] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [------------------------------------------------------------------------------------] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.043] [221] [ZenworksAgent] [300] [] [ZenTrustManager] [] [***************** End Exception Dump ***********************] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.045] [221] [ZenworksAgent] [300] [] [RegistrationCommandUtils] [] [javax.net.ssl.SSLException: java.lang.NullPointerException
    at sun.security.ssl.Alerts.getSSLException(Alerts.jav a:208)
    at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl .java:1949)
    at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl .java:1906)
    at sun.security.ssl.SSLSocketImpl.handleException(SSL SocketImpl.java:1889)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLS ocketImpl.java:1410)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLS ocketImpl.java:1387)
    at sun.net.http://www.protocol.https.HttpsClien...ient.java:559)
    at sun.net.http://www.protocol.https.AbstractDe...tion.java:185)
    at sun.net.http://www.protocol.https.HttpsURLCo...Impl.java:153)
    at com.novell.zenworks.agent.core.registration.impl.D eviceRegistrationManager.ping(DeviceRegistrationMa nager.java:678)
    at com.novell.zenworks.agent.core.registration.cli.Re gistrationCommandUtils.checkServerTrusted(Registra tionCommandUtils.java:145)
    at com.novell.zenworks.agent.core.registration.cli.Re gisterCommandHandler.processCommandLine(RegisterCo mmandHandler.java:202)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.processCommand(CommandLineManager.ja va:286)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.parseArgs(CommandLineManager.java:19 6)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.processCommandLine(CommandLineManage r.java:106)
    at sun.reflect.GeneratedMethodAccessor9.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)
    at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:323)
    at sun.rmi.transport.Transport$1.run(Transport.java:2 00)
    at sun.rmi.transport.Transport$1.run(Transport.java:1 97)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.rmi.transport.Transport.serviceCall(Transport. java:196)
    at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:568)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:826)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.lambda$run$256(TCPTransport.java:683)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:682)
    at java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
    Caused by: java.lang.NullPointerException
    at com.novell.zenworks.agent.core.zmd.ssl.ZenTrustMan ager.getAcceptedIssuers(ZenTrustManager.java:580)
    at sun.security.ssl.AbstractTrustManagerWrapper.check AlgorithmConstraints(SSLContextImpl.java:1035)
    at sun.security.ssl.AbstractTrustManagerWrapper.check AdditionalTrust(SSLContextImpl.java:981)
    at sun.security.ssl.AbstractTrustManagerWrapper.check ServerTrusted(SSLContextImpl.java:923)
    at sun.security.ssl.ClientHandshaker.serverCertificat e(ClientHandshaker.java:1488)
    at sun.security.ssl.ClientHandshaker.processMessage(C lientHandshaker.java:216)
    at sun.security.ssl.Handshaker.processLoop(Handshaker .java:979)
    at sun.security.ssl.Handshaker.process_record(Handsha ker.java:914)
    at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocke tImpl.java:1062)
    at sun.security.ssl.SSLSocketImpl.performInitialHands hake(SSLSocketImpl.java:1375)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLS ocketImpl.java:1403)
    ... 26 more
    ] [] [] [] [ZENworks Agent]
    [TRACE] [11/15/2016 20:28:25.046] [221] [ZenworksAgent] [300] [] [RegisterCommandHandler] [] [com.novell.zenworks.agent.core.zmd.exceptions.ZenE xception: java.lang.NullPointerException
    at com.novell.zenworks.agent.core.registration.cli.Re gistrationCommandUtils.checkServerTrusted(Registra tionCommandUtils.java:185)
    at com.novell.zenworks.agent.core.registration.cli.Re gisterCommandHandler.processCommandLine(RegisterCo mmandHandler.java:202)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.processCommand(CommandLineManager.ja va:286)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.parseArgs(CommandLineManager.java:19 6)
    at com.novell.zenworks.agent.core.zmd.zacserver.Comma ndLineManager.processCommandLine(CommandLineManage r.java:106)
    at sun.reflect.GeneratedMethodAccessor9.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:497)
    at sun.rmi.server.UnicastServerRef.dispatch(UnicastSe rverRef.java:323)
    at sun.rmi.transport.Transport$1.run(Transport.java:2 00)
    at sun.rmi.transport.Transport$1.run(Transport.java:1 97)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.rmi.transport.Transport.serviceCall(Transport. java:196)
    at sun.rmi.transport.tcp.TCPTransport.handleMessages( TCPTransport.java:568)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run0(TCPTransport.java:826)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.lambda$run$256(TCPTransport.java:683)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.rmi.transport.tcp.TCPTransport$ConnectionHandl er.run(TCPTransport.java:682)
    at java.util.concurrent.ThreadPoolExecutor.runWorker( ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:617)
    at java.lang.Thread.run(Thread.java:745)
    ] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:25.049] [221] [ZenworksAgent] [300] [] [CommandLineManager] [] [Handler returned successfully for reg] [] [] [] [ZENworks Agent]
    [DEBUG] [11/15/2016 20:28:30.445] [221] [ZenworksAgent] [300] [] [ExternalCmd] [] [Executed command (/usr/bin/dscacheutil, -q, user, -a, name, root) : exit value = 0, error = none.] [] [] [] [ZENworks Agent]
    Last edited by daniel_99_1999; 16-Nov-2016 at 12:39 AM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •