We have IDm 4.5.5 running on windows 2012 R12. We have the below issue in /dash only for one user (as of now).

The user is logged into /IDMProv and then accesses /dash and it throws the below error on a pop up window on the screen.

com.novell.idm.nrf.exception.NrfException: Invalid request status detected: 10

We are not sure whats the issue. This issue occurs only for one user as now. For many other users /dash is working fine, no issues.

Please help to find the root cause and to fix the issue.

thanks in advance