During Policy creation, we are confused by a section which lets us include or exclude workstations. The manual says that "Be aware of the following: By default, all workstations are included."
We have therefore added all workstations to the excluded list and added a test workstation to the included list.

After publishing the policy we found that the included workstation had not received the policy - so we assigned the device via the relationships tab.

Can anyone explain how included/excluded works in conjunction with device assignments?

Furthermore, after the policy was applied to the device, the DLU policy did not work. We were wondering if users need to be configured in Zenworks in order for DLU to work?

Thanks in advance,