I have done all the prerequisites described in the documentation for integrating Messenger presence in Vibe.

In my test environment, I can get the presenceID field to populate with the users cn attribute, but unable to get the presence icon status to appear for the logged in Messenger users.

In my production vibe environment, I am unable to even get the presenceID field to populate with the users cn attribute and thus no presenceID there either.

I have verified in both environments that the Allowed Service user is able to login to the Messenger system.

Could the no presenceID issue be related to the credentials that my ldap sync user has?