Strange problem

We have 2 users, where the bundles are not visible in nalwin, icons on desktop not created and so on. Also when I check the user in zcc, under "administrator user groups" I do not see the ad groups assigned to the user (groups assigned to bundles). When I check the user -> relationship -> assigned bundles (all) I see nothing.

When I make a copy of the user in AD, this new user has same problem. When I make totally new user with same groups, all looks fine.

Any idea how to solve this ?