Hi,

Weve a monitoring solution based on AppManager 8.2. Solution has a database server to allocate QDB.
Synchronization Errors:
Component:
DB_SERVER_NAME.QDB

STATUS: -9999

Time occurred: its happening again and again

Synchronization Command:
EXEC dbo.SyncViewServerGroup N'DB_SERVER_NAME.QDB'

Error message:
[SQL COMMAND: EXEC dbo.SyncViewServerGroup N'DB_SERVER_NAME.QDB'] SyncViewServerGroup: Insert DSViewServerGroup failed.SQLError= Violation of PRIMARY KEY constraint 'PK_DSViewServerGroup'. Cannot insert duplicate key in object 'dbo.DSViewServerGroup'. The duplicate key value is (DB_SERVER_NAME.QDB, 1034, 0). (SQL severity 18)
[SQL COMMAND: EXEC dbo.SyncViewServerGroup N'DB_SERVER_NAME.QDB'] SyncViewServerGroup: Insert DSViewServerGroup failed. SQL Error: SyncServerTree: statement failed. SQL Error: Cannot insert the value NULL into column 'ParentObjID', table 'tempdb.dbo.#ServerTree_________00000001A096';colu mn does not allow nulls. INSERT fails. (SQL severity 18).

How could we troubleshoot this issue?

thank you,