Hi,

We are facing an issue with IDM 454 User Application Workflows. Approval
activities (quorum and multiple) in existing workflows were working fine
with IDM 402 User Application, however it stopped working as soon as we
migrated to IDM 454 version. In case of both quorum and multiple
approver type activity, once approvals are completed by ALL approvers (2
in case of quorum set as 100%), workflow doesn't proceed to next
activity in the workflow and nothing appears in logs as well.

ENVIRONMENT DETAILS:
Identity Manager Roles Based Provisioning Module Version 4.5.4 Build
Revision 42545
RHEL 6.8

PROBLEM DESCRIPTION:
Workflow has an approval activity which has approval type as quorum and
approval condition is set to 100%. During the processing of the
workflow, approval work item and emails are sent to both the approvers
in the Addressee property of the activity. Once both the approver
approves the request, the approver comments get captured in the Request
Status and a system generated comment saying User task approved by
reviewer gets added in the activity log for both approvers. However,
the request status still says processing and the workflow dont move to
the next activity in the workflow.

STEPS TO REPLICATE THE ISSUE:
1. Create a workflow with a simple request form.
2. Add an approval activity with approval type as quorum and required
approval condition to more than 50% of approvers (two or more
approvers). Add at least 2 approvers in the addressee property of the
approval activity
3. Deploy the PRD
4. Raise a request from user app and submit the request form
5. Approve the request by logging / managing the two approvers
6. Check the Request status of the workflow. In our case, workflow
doesn't proceed to next activity in the workflow.

LOGS DOESN'T MOVE AFTER:
2017-02-28 08:33:07,033 [http-bio-8443-exec-50] INFO
com.novell.soa.af.impl.LogEvent- [RBPM] [Workflow_Approved] Initiated by
cn=uaadmin,o=system, Process ID: 0af7d88130204a759775842b32ca8f3a,
Process Name:
cn=iamtestRoleOwner,cn=RequestDefs,cn=AppConfig,cn =UserApplication,cn=MyDriverSet,ou=IDM,o=System:19 ,
Activity: approval_A, Recipient: cn=uaadmin,o=system, Secondary User:
null
2017-02-28 08:33:19,966 [http-bio-8443-exec-55] INFO
com.novell.soa.af.impl.LogEvent- [RBPM] [Workflow_Claimed] Initiated by
cn=uaadmin,o=system, Process ID: 0af7d88130204a759775842b32ca8f3a,
Process Name:
cn=iamtestRoleOwner,cn=RequestDefs,cn=AppConfig,cn =UserApplication,cn=MyDriverSet,ou=IDM,o=System:19 ,
Activity: approval_A, Recipient: cn=uaadmin,o=system, Secondary User:
null
2017-02-28 08:33:29,313 [http-bio-8443-exec-54] INFO
com.novell.soa.af.impl.LogEvent- [RBPM] [Workflow_Approved] Initiated by
cn=uaadmin,o=system, Process ID: 0af7d88130204a759775842b32ca8f3a,
Process Name:
cn=iamtestRoleOwner,cn=RequestDefs,cn=AppConfig,cn =UserApplication,cn=MyDriverSet,ou=IDM,o=System:19 ,
Activity: approval_A, Recipient: cn=uaadmin,o=system, Secondary User:
null


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