Hi,

My customer have IDM 4.6 with eDir 9.2 HF2, Identity Aplications and SSPR 4.1.

Your tree have multiples OU's and one person can have multiple user account in different OU's


For example:

cn=esilva,ou=newyork,ou=users,o=data
cn=esilva,ou=losangeles,ou=users,o=data
cn=esilva,ou=miami,ou=users,o=data

Three users accounts hava a secret response register.

But, when the person wants use SSPR, with option "Can't sign in?" Forgotten Password, the following message appears (after enter the username esilva)
: " The user name is not valid or is not eligible to use this feature"


Is posible configurate SSPR for multiple user accounts?

TIA