Good afrernoon,

we have a special problem with GAC.

The customer needs create external mail addresses inside GW Global
Address Book. No problem, we created external domain, inside external
postoffice and finaly one external user inside external PO.

But we have discovered there are no user shown inside GAC, no standard,
no external. It seems, there are no user defined but the user objects are
there, e.g. we can add them into groups, we can login into GW and so on.

The problem is only with GAC.

The solutin is to delete external PO with all users and resources and
suddenly the users object are back again.


In our testing site there is no problem with it at all. One different
thing is the customer has used external MS AD source for users.


Any idea? What can be wrong?

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Thanks,

-Jan Dus