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Thread: Invenotry Only Agent - Not Connecting - Server 2012R2 Win 10

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    Join Date
    Jan 2014
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    Invenotry Only Agent - Not Connecting - Server 2012R2 Win 10

    Inventory Only agent does not seem to connect / report to ZCM 2017 Server.

    I have tried on a win10 Enterprise and Server 2012R2 Standard. Both are Brand New Fresh Install, fully updated Critical and Recommended including .net.

    Neither device will talk to the ZCM server. I may need to adjust something, but with the previous version ZCM 11.4.x and 11.3.x I did not.

    Both have windows firewalls disabled.
    Service is running on both.

    I attached the ZenCollector.log

    However here is a brief example of what it shows.

    [INFO] [06/07/2017 12:16:51.916] [4080] [ZENWorksCollector] [16] [HardwareCollector] [] [Object reference not set to an instance of an object.] [] [] [] [ZENWorks]
    [DEBUG] [06/07/2017 12:16:51.932] [4080] [ZENWorksCollector] [16] [HardwareCollector] [] [ at Novell.Zenworks.Inventory.ZenCollector.HWCollectio nFramework.MouseHandler.GetMouseDataFromWmi()
    at Novell.Zenworks.Inventory.ZenCollector.HWCollectio nFramework.MouseHandler.RunTest()] [] [] [] [ZENWorks]
    [INFO] [06/07/2017 12:16:51.932] [4080] [ZENWorksCollector] [16] [HardwareCollector] [] [Object reference not set to an instance of an object.] [] [] [] [ZENWorks]
    [DEBUG] [06/07/2017 12:16:51.932] [4080] [ZENWorksCollector] [16] [HardwareCollector] [] [ at Novell.Zenworks.Inventory.ZenCollector.HWCollectio nFramework.MouseHandler.AddComponent()] [] [] [] [ZENWorks]
    [INFO] [06/07/2017 12:17:13.580] [4080] [ZENWorksCollector] [1] [InventoryCollector] [] [Zen Inventory collector Failed with Exception] [] [] [] [ZENWorks]
    [INFO] [06/07/2017 12:17:13.580] [4080] [ZENWorksCollector] [1] [InventoryCollector] [] [Object reference not set to an instance of an object.] [] [] [] [ZENWorks]
    [DEBUG] [06/07/2017 12:17:13.580] [4080] [ZENWorksCollector] [1] [InventoryCollector] [] [ at Novell.Zenworks.Inventory.ZenCollector.MainFramewo rk.ScanInfo.GetScanInfoSuiteOptions(String data)
    at Novell.Zenworks.Inventory.ZenCollector.MainFramewo rk.ScanInfo.GetOptions(InventoryOptions Options)
    at Novell.Zenworks.Inventory.ZenCollector.MainFramewo rk.ScanInfo.GetScanInfo(Boolean IsManaged, InventoryOptions Options)
    at Novell.Zenworks.Inventory.ZenCollector.MainFramewo rk.InventoryCollector.ProcessWifData(InventoryOpti ons options, Boolean isManaged)
    at Novell.Zenworks.Inventory.ZenCollector.MainFramewo rk.InventoryCollector.RunScan()] [] [] [] [ZENWorks]


    Thanks!

    Patrick
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