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Thread: Portal Upgrade 4.5 ConfigStoreException: Error storing conf

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    Join Date
    Aug 2009
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    Portal Upgrade 4.5 ConfigStoreException: Error storing conf

    Hi, All.
    We are upgrating the UserApplication from 4.0.2 AE (RBPM 4.0.2 Parche E) to 4.5 version and we are facing the following error "com.netiq.internal.installer.idm.ldap.ConfigStore Exception: Error storing configuration" during the product installation:

    Code:
    ....
    ....
    2017.09.18 04:02:04 PM [com.novell.internal.installer.MasterKeyHandler] EXITCODE: 0
    2017.09.18 04:02:04 PM [com.novell.internal.installer.MasterKeyHandler] [exit code=0] CMD = /opt/netiq/idm/apps/jre/bin/java -classpath /opt/netiq/idm/apps/tomcat/client/jbossall-client.jar:/opt/netiq/idm/apps/UserApplication/i18n-common-0.8.0.1.jar:/opt/netiq/idm/apps/UserApplication/dirxml_misc.jar:/opt/netiq/idm/apps/UserApplication/openxdas-0.8.352.jar:/opt/netiq/idm/apps/UserApplication/commons-logging-1.1.1.jar:/opt/netiq/idm/apps/UserApplication/obscurity-0.3.0.jar:/opt/netiq/idm/apps/UserApplication/xbean-finder-3.8.jar:/opt/netiq/idm/apps/UserApplication/logging-common-0.8.0.1.jar:/opt/netiq/idm/apps/UserApplication/logging-log4j-0.8.0.1.jar:/opt/netiq/idm/apps/UserApplication/uaconfig-4.5.0.jar:/opt/netiq/idm/apps/UserApplication/configuration-0.8.0.jar:/opt/netiq/idm/apps/UserApplication/commons-lang-2.6.jar:/opt/netiq/idm/apps/UserApplication/commons-configuration-1.10.jar:/opt/netiq/idm/apps/UserApplication/ldapconfig_support.jar:/opt/netiq/idm/apps/UserApplication/xercesImpl.jar:/opt/netiq/idm/apps/UserApplication/log4j.jar:/opt/netiq/idm/apps/UserApplication/ldap.jar:/opt/netiq/idm/apps/UserApplication/commons-codec.jar com.sssw.fw.util.crypto.SensitiveDataManagement -importmaster /opt/netiq/idm/apps/tomcat/conf ism-configuration.properties MA4ECPKzw31C3VBMAgIH0A==:U1Ui1WFH74M1nEXx6/uKmbhcoINhXcMj
    2017.09.18 04:02:04 PM [com.novell.internal.installer.MasterKeyHandler] End
    2017.09.18 04:02:04 PM [com.novell.internal.installer.LdapConfigFiles] Begin
    2017.09.18 04:02:04 PM [com.novell.internal.installer.LdapConfigFiles] USER DIR = /opt/netiq/idm/apps/UserApplication
    2017.09.18 04:04:13 PM [com.novell.internal.installer.LdapConfigFiles] *** Error(config tool): com.netiq.internal.installer.idm.ldap.ConfigStoreException: Error storing configuration.[/B]
    2017.09.18 04:16:50 PM [com.novell.internal.installer.SetAppServerDefaults] Begin
    ....
    In the installation process we imported the master key from the portal server version 4.0.2 to the new one. I've attached the complete log "NetIQ-Custom-Install" for more information.


    Regarding the thread "494764-configupdate-sh-problems", we also checked that the modules in the edirectory server (NetIQ eDirectory 9.0.3) were running and we verified that the ldap connection between the portal and the edirectory server was working.

    - eDirectory modules
    Code:
    [root@edirectory-server~]# ndstrace -c modules | grep ss
    password-plugin Not Loaded
    lsss            Running
    ssncp           Running
    sss             Running          [ ssldp ssncp ]
    ssldp           Running          [ nldap ]
    - Connection between portal and ldap

    Code:
    [root@portal]# openssl  s_client -showcerts  -connect ldap.etc.host:636
    verify return:0
    ---
    Certificate chain
     0 s:/O=IDM_TREE/CN=ldap.XXXXX.net
       i:/OU=Organizational CA/O=IDM_TREE
    -----BEGIN CERTIFICATE-----
    ...
    ...
    -----END CERTIFICATE-----
    ---
    Server certificate
    subject=/O=IDM_TREE/CN=ldap.XXXXX.net
    issuer=/OU=Organizational CA/O=IDM_TREE
    -----BEGIN CERTIFICATE-----
    ...
    ...
    -----END CERTIFICATE-----

    Any ideas?

    Thanks in advance,

    Regards
    Attached Files Attached Files
    Last edited by mbesozzi; 19-Sep-2017 at 01:05 AM.

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