Hi,

We are using IDM 4.5 SP 5,

OSP version 6.0.0.r5

OSP is unable to re-direct to login page and we getting the below error in catalina.out

osp-conf version: 5.0.1 February 29 2016 16:21:26
Class: OSPTenantStartException
Class: LoggableMessage
Level: FATAL
Code: com.netiq.osp.exception.OSPTenantStartException.<i nit>() [20]
Thread: localhost-startStop-1
Correlation Id: 8947f9bf-d44e-45d4-bc51-1e3ec18c5219
Text: OSP Tenant Start Error: Tenant Id: idm
Class: OSPKeyStoreUnavailableException
Class: LoggableMessage
Level: FATAL
Code: com.netiq.osp.exception.OSPKeyStoreUnavailableExce ption.<init>() [20]
Thread: localhost-startStop-1
Correlation Id: 2532bb50-03b6-480f-b30e-7c07ce5b4a63
Text: Unable to read key store : /opt/netiq/idm/apps/osp_sspr/osp/osp.jks
Root cause:

java.security.UnrecoverableKeyException
Cannot recover key
sun.security.provider.KeyProtector: null: recover: -1
sun.security.provider.JavaKeyStore: null: engineGetKey: -1
sun.security.provider.JavaKeyStore$JKS: null: engineGetKey: -1
sun.security.provider.KeyStoreDelegator: null: engineGetKey: -1
sun.security.provider.JavaKeyStore$DualFormatJKS: null: engineGetKey: -1
Root cause:

at com.novell.osp.OSPContext.start(OSPContext.java:92 6)
at com.novell.osp.OSPContext.start(OSPContext.java:75 1)
at com.novell.osp.OSPContext.set(OSPContext.java:478)
at com.novell.osp.servlet.OSPServletContext.<init>(OS PServletContext.java:99)
at com.novell.osp.servlet.OSPContextListener.getConte xt(OSPContextListener.java:50)
at com.novell.osp.servlet.OSPContextListener.contextI nitialized(OSPContextListener.java:75)
at org.apache.catalina.core.StandardContext.listenerS tart(StandardContext.java:4992)
at org.apache.catalina.core.StandardContext.startInte rnal(StandardContext.java:5490)
at org.apache.catalina.util.LifecycleBase.start(Lifec ycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInt ernal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(Co ntainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(Sta ndardHost.java:649)
at org.apache.catalina.startup.HostConfig.deployWAR(H ostConfig.java:1083)
at org.apache.catalina.startup.HostConfig$DeployWar.r un(HostConfig.java:1880)
at java.util.concurrent.Executors$RunnableAdapter.cal l(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker( Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (Unknown Source)
at java.lang.Thread.run(Unknown Source)
[OSP] 2017-10-03T09:43:44.825+0200
Level: INFO
Code: com.novell.osp.OSPContext.stop() [1053] thread=localhost-startStop-1
Message: StopSystem

[OSP] 2017-10-03T09:43:44.308+0200
Level: FATAL
Code: com.novell.osp.servlet.OSPContextListener.contextI nitialized() [83] thread=localhost-startStop-1
Message:
Level: FATAL
Code: com.netiq.osp.exception.OSPFrameworkStartException .<init>() [20]
Thread: localhost-startStop-1
Correlation Id: 6010343f-dd6b-4d1d-85ce-92595f2c8e99
Text: OSP Framework Start Error
Level: FATAL
Code: com.netiq.osp.exception.OSPTenantStartException.<i nit>() [20]
Thread: localhost-startStop-1
Correlation Id: 8947f9bf-d44e-45d4-bc51-1e3ec18c5219
Text: OSP Tenant Start Error: Tenant Id: idm
Level: FATAL
Code: com.netiq.osp.exception.OSPKeyStoreUnavailableExce ption.<init>() [20]
Thread: localhost-startStop-1
Correlation Id: 2532bb50-03b6-480f-b30e-7c07ce5b4a63
Text: Unable to read key store : /opt/netiq/idm/apps/osp_sspr/osp/osp.jks

Please let me know how to fix it. It was working before.

thanks,
Sushant